Cancel parallel 17 upgrade and issue a refund

Hello,
I upgraded my parallel 12 to 17 but it's of no use for me.
Please cancel and issue a refund.

Thanks
Ali

 

Hello @AliS10, Please DM the order reference number, so we can assist you with the refund. Thanks, Parallels Team.

 

Muhammad Siddiqui , NJ 08831 United States . Invoice Reference number: (required for all inquiries) Invoice information . 311230456 Invoice date: Invoice number: 12/22/2021 BKD-73638896235 # 1 Product name Parallels Desktop 17 for Mac Upgrade Run Windows on your Mac! Delivery electronic Unless stated otherwise, the delivery date is identical to the billing date. Payment details . Qty. 1 Subtotal: Sales tax: Total: Price $49.99 $49.99 $3.31 $53.30

 

I wish to Cancel also.
This is a terrible service, they do not even send an email to say you subscription renewal is due.
Now do they send an invoice to say they have taken any money.
I haven't used this for 2 years and Ive just noticed the payment.
I wish to get a refund as the payment is pending, I can't even see a cancel subscription option, just remove???

 

Hi, we are send you a private message. Kindly check and response.

 

ROBERT?!?! ROBERTD34?!?!

 

Reference number : 321072032

Hello, I accidentally purchased Upgrade. I want to cancel it now

 

I too received a notification of renewable AFTER payment and I do not want the service anymore. How do I cancel my subscription and get a refund?

 

Hello, please help us with your purchased reference number to assist you further.

 

I have already refunded the product. So far I haven't received a refund, it's been a week since I requested a refund.

 

Hello, please help us with your purchased reference number to assist you further.

 

Reference #322162142

 

Hello, as per your purchased reference number 322162142, we have initiated the refund on 2/26/2022. Kindly check the inbox. We have sent you the refund invoice copy. Kindly check with your bank once.