更换新MAC以后不能激活，提示：旧激活密匙不能被许可证服务器接受

I've sent you the license key, but I didn't get a response

 

I fail to activate my Parallels Desktop 15 and I have been asked to buy a new version...

 

hi,I have the same issue. Would you mind send me a private message?I dont know how to send it

 

I have the same problem, Please tell me how to send the private message?

 

the same issue, how to solve it?

 

I have the same issue, I have two license, one is pd12, another is upgrade pd 16

 

have the same issue

 

I have the same problem. How to send you private message, dear Maria@Parallels?

 

I have the same problem. I don't know how to send you private message. Please send me private message.

 

Would you mind send me a private message? I have the same problem.

 

I have the same problem!
This looks like a common problem when people moved to a new Mac.
I have the same issue with active license in a new Mac , I have 17version license and 16 version license, but when I tried to active the parallel license in the new Mac the result was 'the old license can not be accepted by license server', like this:

I really need a help to solve it.

 

Hello, we have sent you a private message. Kindly check and response.

 

I have the same problem!
This looks like a common problem when people moved to a new Mac.
I have the same issue with active license in a new Mac , I have 17version license and 16 version license, but when I tried to active the parallel license in the new Mac the result was 'the old license can not be accepted by license server'.

 

Hi, we have sent you a private message. Please help us with both of your license keys over there.

 

That private message cannot be replied, I purchased licenses with my account -, you can check my authorization and licenses in your system, actually I purchased three version keys in past, 15version 16version and 17version. The problem was the key didn't work at new Mac when I loged off key from old mac, and It also dosen't work at old mac when I move it back, both prompts is 'the old license can not be accepted by license server'.

Why the key purchased normally cannot be accepted by license server and please solve it.

 

Hello, I have sent you another PM. Can you check and tell me if you are able to respond? We have removed your email address alone due to security purpose.

 

I have the same problem!
This looks like a common problem when people moved to a new Mac.
I have the same issue with active license in a new Mac , I have 17version license and 16 version license, but when I tried to active the parallel license in the new Mac the result was 'the old license can not be accepted by license server'.

 

Hello, we have sent you a private message. Kindly help us with your Parallels Desktop 17 and 16 license key over there.

 

How can I offer my key for you? reply here?

 

Hello, on the right top corner you will be able to find inbox. Click on that, you can see my message. Reply over there.