Hello, I need to migrate my Parallels account from gerardo.doro@isisware.com to gerardo.doro@kodis.com because my company changed name recently and I want to have my account connected to my new email. Thank you. P.S: I am asking here for help because I already created a ticket from my new parallels account but i didn't received any answer from 2021-07-05.
Hello, we've checked your account and didn't find any subscriptions or permanent license keys You can just start to use your gerardo.doro@kodis.com Parallels Account and if you would like to we can remove your previous one gerardo.doro@isisware.com
Dear Maria, thank you for you reply. I have a "Parallels Desktop for Mac Business Edition" subscription as you can see in my screenshot. Could you please verify again?
Dear Maria, thank you for your reply. I contacted my internal IT support and i discovered that our licenses are not actually linked to our accounts but just "keys" so I should be fine as is. You can close the case, thank you.
I have two licenses under two different emails. One email address is no longer viable. Is there any way to have that license transferred to my current email ?
Hello. we have removed your email address from the public forum for security purpose. We have sent you a private message. Please help us with your both email addresses in private message.
