Hello, I purchased a desktop pro subscription. How do I find my license key? I registered it upon activation. However, I did not receive an email containing it. My account will not move forward without it. It is not listed as purchased in the online store. Under accounts and licenses, it shows the partial number and no copy option. Also, I am receiving a message stating to active Windows in settings and this option is not there. Can you help?
hi i bought a product and I got a redemption code while write code comunity "has already been redeemed, please contact us if you believe there is an error" because of which I did not receive activate the code the product is of course new so i don't know what is these I have not received an active key
Hello, please let us know where you have purchased Parallels Desktop for Mac so that we can check this further. Thanks.
Hello @TamariaY , Please be informed that the Parallels Desktop for Mac does not come with Windows license key, Kindly refer to this link - https://kb.parallels.com/9003 for the same. To activate the Window Virtual Machine, please purchase the Windows license key separately from Microsoft. Thanks.