I bought a student version parallels desktop for mac and did not receive any email. I don't know how to activate and the customer support is confusing.
Hello, we have sent you a private message. Please help us with your Parallels Desktop for Mac license key or the payment reference number over there so that we can help to resolve the issue for you. Thanks.
I have paid for the license key for Parallels Desktop 18, but I have not received any license key email, do not know how to activate, I have created a ticket, please ask the administrator to deal with it as soon as possible. Ticket number: #3750422, #3750401
我已经邮件收到了许可证密钥,问题已经得到了解决。请关闭工单。I have received the license key by mail and the problem has been resolved. Please close the ticket。