Urgent: NO Internet in Parallels after Security Update

Discussion in 'Installation and Configuration of Parallels Desktop' started by artlu, Mar 19, 2008.

  1. artlu

    artlu Bit poster

    Messages:
    3
    I just updated to the new security update provided by Apple this morning "Security Update 2008-002," and now I no longer have Internet in Parallels. I have tried all modes.

    Here is my ifconfig:
    Macintosh-2:~ artlu$ ifconfig
    lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384
    inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1
    inet 127.0.0.1 netmask 0xff000000
    inet6 ::1 prefixlen 128
    gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280
    stf0: flags=0<> mtu 1280
    en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
    ether 00:1b:63:96:40:24
    media: autoselect status: inactive
    supported media: autoselect 10baseT/UTP <half-duplex> 10baseT/UTP <full-duplex> 10baseT/UTP <full-duplex,hw-loopback> 10baseT/UTP <full-duplex,flow-control> 100baseTX <half-duplex> 100baseTX <full-duplex> 100baseTX <full-duplex,hw-loopback> 100baseTX <full-duplex,flow-control> 1000baseT <full-duplex> 1000baseT <full-duplex,hw-loopback> 1000baseT <full-duplex,flow-control> none
    fw0: flags=8802<BROADCAST,SIMPLEX,MULTICAST> mtu 4078
    lladdr 00:1b:63:ff:fe:7e:ef:bc
    media: autoselect <full-duplex> status: inactive
    supported media: autoselect <full-duplex>
    en1: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
    inet6 fe80::21c:b3ff:feb3:7ef%en1 prefixlen 64 scopeid 0x6
    inet 192.168.1.100 netmask 0xffffff00 broadcast 192.168.1.255
    ether 00:1c:b3:b3:07:ef
    media: autoselect status: active
    supported media: autoselect
    en3: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500
    inet6 fe80::21c:42ff:fe00:1%en3 prefixlen 64 scopeid 0x7
    inet 169.254.201.218 netmask 0xffff0000 broadcast 169.254.255.255
    ether 00:1c:42:00:00:01
    media: autoselect status: active
    supported media: autoselect
    en2: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
    inet6 fe80::21c:42ff:fe00:0%en2 prefixlen 64 scopeid 0x8
    inet 169.254.201.218 netmask 0xffff0000 broadcast 169.254.255.255
    ether 00:1c:42:00:00:00
    media: autoselect status: active
    supported media: autoselect
    Macintosh-2:~ artlu$
     
  2. cybertubby

    cybertubby Member

    Messages:
    27
    I have the same problem as of rebooting OSX last night.
    Thanks for connecting it to the security update-- that hadn't occurred to me.

    My old standby solution for broken networking doesn't work.
    (In the past, I would solve this problem by adding en3 in the sharing panel of system preferences. Networking would then work-- for a while. A few days later, it'd break again, then I would remove en3 from sharing & all would be well. Never understood why.)
     
  3. Xenos

    Xenos Parallels Team

    Messages:
    1,547
    Hello Artlu and Cybertubby,

    Thank you for the reports.

    We usually need more details to identify the problem.
    Are you using wired or wireless connection? Is your virtual network adapter set for Shared Networking or for Bridged Ethernet?
    Could you let me see the output of these commands:

    ifconfig from Mac Terminal;
    ipconfig /all from Windows CMD (Start -> Run -> CMD);
    tracert www.parallels.com from Windows CMD.

    Artlu, thank you for the ifconfig output. Please fill in the blanks.

    You can try the following:

    1. Open Mac System Preferences -> Network -> Parallels NAT;
    2. In Configure IPv4 field choose "Off" and click "Apply";
    3. Do the same for Host-Guest adapter;
    4. Shut down the Virtual Machine;
    5. Reboot the Mac and switch DHCP back on for both Parallels network adapters;
    6. Restart Parallels.

    Best regards,
    Xenos
     
  4. cybertubby

    cybertubby Member

    Messages:
    27
    Xenos, thanks a million, your suggestion worked!
    (Even though I did it in a different order-- shut down the VM first.)
    I'm greatly relieved and grateful.
     
  5. artlu

    artlu Bit poster

    Messages:
    3
    Nope

    No.. that is not the answer... tried it for me, and no luck. As for the other print out items.. they are all standard - i'm a sysadmin, and everything looks fine.
     
  6. riisor

    riisor Junior Member

    Messages:
    10
    FYI, No problem here with new update

    FYI, I installed Vista SP1 yesterday and OS X update today and haven't had any issues connecting to Internet from Vista (Ultimate, installed in Parallels VM and not BootCamp partitions). I have had some more bluescreens tho, likely related to an issue discussed elsewhere wrt sleep/standby state. otherwise everything seems cool. for now.

    r
     
  7. artlu

    artlu Bit poster

    Messages:
    3
    Here is the ipconfig /all:
    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Administrator>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : akfef5
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Parallels Network Adapter
    Physical Address. . . . . . . . . : 00-CB-A2-C1-67-59
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Autoconfiguration IP Address. . . : 169.254.156.116
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :

    C:\Documents and Settings\Administrator>tracert www.parallels.com
    Unable to resolve target system name www.parallels.com.

    C:\Documents and Settings\Administrator>
     
  8. Xenos

    Xenos Parallels Team

    Messages:
    1,547
    Hello,

    Cybertubby and Riisor, thank you for the feedback.

    Artlu, please reinstall Parallels.
    There is something with Parallels NAT if Parallels and the adapters do not get IP.
    So, at first we should make the adapters working again and then we'll see.

    Best regards,
    Xenos
     
    Last edited: Mar 21, 2008

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