problems with airport connections after upgrade

Discussion in 'Installation and Configuration of Parallels Desktop' started by cynthiamck, Jun 21, 2008.

  1. cynthiamck

    cynthiamck Bit poster

    Messages:
    4
    macbook pro OS 10.5.3
    Internet access wireless using DSL with airport extreme

    I updated parallels in a MacBook pro yesterday. Following installation, it asked questions about ths network and its setup. Apparently I did something wrong because parallels reconfigured the base station & i cannot access the Internet and my MBP is not recognizing the base station. (it doesnt show up in the airport utilitiy) I tried apple support and also paid a visit to the genius bar today with no luck.

    Any ideas about getting the computer back to normal? The computer did access the Internet and email at the apple store so the problem is in the connection to airport.

    Additionally the DSL is working and can connect to Internet on a pc using a cable but it did not work on the MBP.

    Any ideas are welcome. This is frustrating.
    Thank you
    Cynthia
     
    Last edited: Jun 21, 2008
  2. cynthiamck

    cynthiamck Bit poster

    Messages:
    4
    ip problems?

    does parallels alter ip addresses and is it possible that it interfered with the DSL connectivity?
     
  3. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
    Please list VM pvs file
    and ifconfig -a from Mac OS

    also System preferences -Network -screenshots for every location
    Please note, that screenshots can reveal some personal information, and perhaps you prefer to create ticket to support
     
  4. cynthiamck

    cynthiamck Bit poster

    Messages:
    4
    can't do

    can't post screen shots because I don't have internet. All messages sent via iPhone.

    It looks as if our DSL was not working. It will now work with the pc but both MBPro's cannot connect either through ethernet or wireless. so strange.
     
  5. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
    please post from IE from within Windows
     

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