Dell A940 on Mac troubleshooting

Discussion in 'Windows Virtual Machine' started by niclesbatatoide, Jun 25, 2008.

  1. niclesbatatoide

    niclesbatatoide Bit poster

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    Hi,

    I have just made the transition from PC to Mac and I am using Parallels to aid in that transition.
    I own a Dell All-in-One A940, which I have just found out won't work with the Mac OSX. I tried to install it on the Windows XP that I have on Parallels and it worked ok (I got to print a test page). However, when I tried to print from a page from Internet Explorer (in XP), it printed half of the header and then stopped. I tried it a few times and each one it would print different "amounts" of the same header and spit the page with the rest blank. Does anybody know why and how I can fix this?

    Thank you,

    Nicles
     
  2. John@Parallels

    John@Parallels Forum Maven

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    How printer is set - USB, Shared, Bonjour?
     
  3. niclesbatatoide

    niclesbatatoide Bit poster

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    It is connected through USB.
     
  4. John@Parallels

    John@Parallels Forum Maven

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  5. niclesbatatoide

    niclesbatatoide Bit poster

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    Thanks a lot, I will try that. Just for clarification, do you mean that I should try to connect the printer through a network?
    Thanks again
     
  6. John@Parallels

    John@Parallels Forum Maven

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    No, I suggest you to detect printer in Mac , and then share it with VM
     
  7. niclesbatatoide

    niclesbatatoide Bit poster

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    Mac doesn't detect Dell printers (or so I have read on other forums). When I plug it via USB, it doesn't show up on the printer list or anything...
    Any other suggestions?

    Thanks,
    Nicles
     
  8. John@Parallels

    John@Parallels Forum Maven

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    Check that on USB Controller 1 in Configuration Editor
    Connect to guest OS is set
     
  9. niclesbatatoide

    niclesbatatoide Bit poster

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    It is. Today I was able to print some things, but then it started doing it again: I send a file to print, the printer software seemingly sends all the info, but the document itself only prints part. For example, I was trying to print a thread of emails and it printed 3 and a half pages (of 6) and stopped. It really seems like it's a problem with the amount of information that is flowing between windows and the printer. (By the way, the printer has none of these problems if I just connect it to my old PC).
    Thanks again for all the help.
     
  10. John@Parallels

    John@Parallels Forum Maven

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    Are you using shared profile?, also try to connect printer to old PC, and try to set up Network printer from VM
     

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