Cisco VPN in XP causes OSX to crash

Discussion in 'Windows Virtual Machine' started by Pharrett, Jul 30, 2008.

  1. Pharrett

    Pharrett Member

    Messages:
    21
    My company just recently went from the standard Cisco VPN client to a web-based version. The last few times I've tried running in on XP via parallels, it crashes not just Windows, but my Mac as well, forcing me to reboot.

    I'm running XP SP3 on OSX 10.5.4. It only happens after I connect to the VPN.

    Anyone else have any problems like this?
     
  2. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
    Would you provide more details
    Web solution you are trying from Windows or from Mac OS?
    What is in logs
    * Archive of /Library/Parallels/bugreports/
    or ~/Library/Parallels/bugreports/

    * /Library/Logs/panic.log
    or ~/Library/Logs/CrashReporter/Parallels.crash.log from the Mac side;
     
  3. Pharrett

    Pharrett Member

    Messages:
    21
    I can't find anything in the logs for yesterday at all. The system just totally froze with the window that says to hold the power button down to turn off the system.

    After rebooting the machine, I did have it send reports to Apple, but I can't find a record of that.

    I was running the VPN on the Windows side. It's a Web based java app from Cisco running on IE7. My Windows VM seems just fine on it's own, as I use it constantly. And I've used the same Cisco client in the past with no problems. I f not for the fact the the VM crash took down OSX in the process, I wouldn't even be too concerned.

    EDIT**
    Sorry...looked in the wrong place. Parallels is not recording any logs on the crash, but the panic log is listed here below.

    Thu Jul 31 10:11:28 2008
    panic(cpu 1 caller 0x003E92A7): "inet_cksum: mbuf len (0) < off+len (0+20)\n"@/SourceCache/xnu/xnu-1228.5.20/bsd/netinet/in_cksum.c:253
    Backtrace, Format - Frame : Return Address (4 potential args on stack)
    0x54a2bbd8 : 0x12b0fa (0x4592a4 0x54a2bc0c 0x133243 0x0)
    0x54a2bc28 : 0x3e92a7 (0x499c0c 0x0 0x0 0x14)
    0x54a2bc78 : 0x23bde1 (0x435ae400 0x0 0x0 0x14)
    0x54a2bcb8 : 0x23dc47 (0x435ae400 0x14 0x6 0x0)
    0x54a2bdd8 : 0x23dc83 (0x435ae400 0x0 0x54a2be48 0x13685f)
    0x54a2bdf8 : 0x229bdb (0x2 0x4360d400 0x53b69c 0x0)
    0x54a2be38 : 0x218bea (0x2 0x4360d400 0x54a2be88 0x136a72)
    0x54a2bec8 : 0x215329 (0x59e7a04 0x2 0x4360d400 0x3e95cc)
    0x54a2bef8 : 0x215a82 (0x5278e4 0x435ae400 0x435ae43c 0x54a2bf4c)
    0x54a2bf68 : 0x215ce0 (0x0 0x435ae400 0x0 0x587c02c)
    0x54a2bfc8 : 0x19ebdc (0x587c004 0x0 0x1a20b5 0x52baba0)
    Backtrace terminated-invalid frame pointer 0

    BSD process name corresponding to current thread: kernel_task

    Mac OS version:
    9E17

    Kernel version:
    Darwin Kernel Version 9.4.0: Mon Jun 9 19:30:53 PDT 2008; root:xnu-1228.5.20~1/RELEASE_I386
    System model name: MacBookPro2,1 (Mac-F42189C8)
     
    Last edited: Jul 31, 2008
  4. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
    Could you check how it will work in Firefox?
     
  5. Pharrett

    Pharrett Member

    Messages:
    21
    hmmm...

    So far it's working fine via Firefox. Must be an IE issue causing everything to collapse.
     
  6. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
    Ok, try to add, site to trusted, and may be looking Cisco forum will get some clues
     
  7. Pharrett

    Pharrett Member

    Messages:
    21
    I've been looking so far without success, but with it working via Firefox, I'm good. Thanks for the help.
     

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