today I had the bad idea to test parallels with my bootcamp partition and if fucked up everything. mouse and keyboard don't work anymore in both systems (also tried the advanced|clear with no differences). parallels one I don't care since I already trashed the program but now I'm going to loose months of work and installed programs in windows. so, be careful, if you've data you care don't try this toy. :[[[[[[
I suppose such tone is not acceptable in this forum, Probably it is better to describe what operations you performed, and configuration
i'm sorry if my tone is not that gentle but I hope you could understand the feeling of loosing months of your work. :[ tried everything was in the other thread. mouse and keyboard are still frozen in both configurations (bootcamp and parallels). I just want my bootcamp partition work again. that's all.
I am sorry too, if I misunderstood somehow I believe you can create ticket in support and let me know id, I will be able to take care of ticket in 18 hours Also see private message, for what I am suggesting to troubleshoot situation
I've read the PM and I'm really surprised by the quality of your support. However I already removed and recreated the Bootcamp partition. I need to do some work and can't really wait so I'm reinstalling windows right now. Sorry again for the upset tone of my first message, it's not true Parallels is a toy, it's a great software. but I was really lost when all input devices stopped to work and windows was unreachable.
If you meet problem just post problem here or create ticket in support, if problem is urgent - PM me, we will try to find solution