Tools will not install

I'm at build 5608. Parallels works but for the life
of me Tools will not install. I get about three
green progress bars from the install wizard.
After that the install stalls and i have to re-start
windows.

I have done this so many times and have followed
many suggestions but nothing has worked.

I'm asking again because i thought the latest build
would solve the install problem but it hasen't.

Anybody got any suggestions that will fix this problem?

 

Antivirus on Windows side?
What is in System and Applications log, on Windows side?

 

Don't know about anti virus....
And don't know anything about What is in System and
Applications log, on Windows side.

Not sure if this is what you want but.............

I did type in System and Applications log"
In the search companion and nothing came up

I also looked up the security center and it
said "Windows did not find any antivirus software
on this computer.

I also used "eventvwr" in the run field and
came up with the event window but way too much
info in there.

 

Please see
http://support.microsoft.com/kb/308427

 

I started the tools install at 4:00PM. When i restarted Windows and accessed the files you ask for I found 20 files listed in the event viewer under system after 4:00PM. Which one would you like?

Under Application there are only three files after that date and time. No system errors were found

 

Ok, try this http://kb.parallels.com/en/4720
Also make sure that antivirus is not running

 

Will give the options a try thanks.