So I bought Parallels 2 days ago and finally got around to installing Windows XP. However, every time I try open the program, the message "The application Parallels Desktop quit unexpectedly" comes up. Any help would be great. Here's what it says in the report: Process: Parallels [250] Path: /Applications/Parallels/Parallels Desktop.app/Contents/MacOS/Parallels Identifier: com.parallels.desktop Version: 3.0 (3.0 Build 4128.0) Code Type: X86 (Native) Parent Process: launchd [119] Date/Time: 2008-09-06 14:23:53.118 +1000 OS Version: Mac OS X 10.5.4 (9E17) Report Version: 6 Exception Type: EXC_CRASH (SIGBUS) Exception Codes: 0x0000000000000000, 0x0000000000000000 Crashed Thread: 1 Thread 0: 0 com.parallels.desktop 0x0034c890 0x1000 + 3455120 1 com.parallels.desktop 0x0034c938 0x1000 + 3455288 2 com.parallels.desktop 0x0034cac5 0x1000 + 3455685 3 com.parallels.desktop 0x0012e9b3 0x1000 + 1235379 4 com.parallels.desktop 0x000419ec 0x1000 + 264684 5 com.parallels.desktop 0x00006792 0x1000 + 22418 6 com.parallels.desktop 0x000066b9 0x1000 + 22201 Thread 1 Crashed: 0 libSystem.B.dylib 0x94e3f68e __semwait_signal + 10 1 libSystem.B.dylib 0x94e6a36d pthread_cond_wait$UNIX2003 + 73 2 libGLProgrammability.dylib 0x902d3432 glvmDoWork + 162 3 libSystem.B.dylib 0x94e696f5 _pthread_start + 321 4 libSystem.B.dylib 0x94e695b2 thread_start + 34 Thread 1 crashed with X86 Thread State (32-bit): eax: 0x00000004 ebx: 0x94e6a38d ecx: 0xb00a0e9c edx: 0x94e3f68e edi: 0xa0046e00 esi: 0xb00a1000 ebp: 0xb00a0f18 esp: 0xb00a0e9c ss: 0x0000001f efl: 0x00000247 eip: 0x94e3f68e cs: 0x00000007 ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037 cr2: 0xb00a0fec
Build is too old Please download build 5608 following link bellow: http://download.parallels.com/v3/en/GA/Parallels-Desktop-5608-Mac-en.dmg and reinstall Parallels Desktop as described in kb http://kb.parallels.com/en/4790
USB device causing crash? Parallels has started "quitting unexpectedly" shortly after launching Windows XP. I have a USB MIDI device connected to the computer. Here is the rather long report. Is it in fact my fastlane USB MIDI device that is causing the crash? First, here is my system configuration from the report: Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB Graphics: kHW_ATIr600M76plusItem, ATI Radeon HD 2600 Pro, spdisplays_pcie_device, 256 MB Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 800 MHz Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 800 MHz AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (4.170.46.9) Bluetooth: Version 2.1.0f17, 2 service, 1 devices, 1 incoming serial ports Network Service: AirPort, AirPort, en1 Network Service: Parallels Host-Guest, Ethernet, en2 Network Service: Parallels NAT, Ethernet, en3 Serial ATA Device: ST3500630AS Q, 465.76 GB Parallel ATA Device: OPTIARC DVD RW AD-5630A USB Device: Built-in iSight, Apple Inc., high_speed, 500 mA USB Device: Keyboard Hub, Apple, Inc., high_speed, 500 mA USB Device: USB Receiver, Logitech, low_speed, 100 mA USB Device: Apple Keyboard, Apple, Inc, low_speed, 100 mA USB Device: IR Receiver, Apple Computer, Inc., low_speed, 500 mA USB Device: psc 1200 series, Hewlett-Packard, full_speed, 500 mA USB Device: BCM2045B2, Broadcom, full_speed, 500 mA USB Device: Bluetooth USB Host Controller, Apple, Inc., full_speed, 500 mA USB Device: FastLane, full_speed, 500 mA Now here is the rather long crash report (which I had to shorten): Process: Parallels [13708] Path: /Applications/Parallels/Parallels Desktop.app/Contents/MacOS/Parallels Identifier: com.parallels.desktop Version: 3.0 (3.0 Build 5608.0) Code Type: X86 (Native) Parent Process: launchd [72] Date/Time: 2008-09-08 21:54:04.986 -0400 OS Version: Mac OS X 10.5.4 (9E17) Report Version: 6 Exception Type: EXC_CRASH (SIGBUS) Exception Codes: 0x0000000000000000, 0x0000000000000000 Crashed Thread: 1 Thread 0: 0 libSystem.B.dylib 0x94b90b9e __kill + 10 1 libSystem.B.dylib 0x94c07ec2 raise + 26 2 com.parallels.desktop 0x0004044c 0x1000 + 259148 3 libSystem.B.dylib 0x94b8f09b _sigtramp + 43 4 ??? 0xffffffff 0 + 4294967295 5 com.apple.CoreFoundation 0x961799d5 __CFDictionaryFindBuckets1b + 293 6 com.apple.CoreFoundation 0x9617a1fd CFDictionaryGetValue + 141 7 com.apple.HIToolbox 0x930f1984 IBXDecoderDecodeString + 32 8 com.apple.HIToolbox 0x930f1c3e IBCarbonMenuItem::initWithDecoder(void const*) + 58 9 com.apple.HIToolbox 0x930f16c9 IBXObjectElement::instantiate(void const*) + 105 10 com.apple.HIToolbox 0x930f1a99 IBXArrayElement::instantiate(void const*) + 47 11 com.apple.HIToolbox 0x930f1a4a IBXObjectElement::instantiateChild(void const*, __CFString const*) + 60 12 com.apple.HIToolbox 0x930f1a0b IBXDecoderDecodeObject + 31 13 com.apple.HIToolbox 0x930f226d IBCarbonMenu::initWithDecoder(void const*) + 107 14 com.apple.HIToolbox 0x930f16c9 IBXObjectElement::instantiate(void const*) + 105 15 com.apple.HIToolbox 0x930f1a99 IBXArrayElement::instantiate(void const*) + 47 16 com.apple.HIToolbox 0x930f1a4a IBXObjectElement::instantiateChild(void const*, __CFString const*) + 60 17 com.apple.HIToolbox 0x930f1a0b IBXDecoderDecodeObject + 31 18 com.apple.HIToolbox 0x930f18f7 IBCarbonNib::initWithDecoder(void const*) + 107 19 com.apple.HIToolbox 0x930f16c9 IBXObjectElement::instantiate(void const*) + 105 20 com.apple.HIToolbox 0x930f0cd6 IBXDecoderLoad + 336 21 com.apple.HIToolbox 0x930f086c loadNib + 248 22 com.apple.HIToolbox 0x930f0722 CreateMenuFromNib + 74 23 com.apple.HIToolbox 0x930f036f GetStandardMenu + 143 24 com.apple.HIToolbox 0x930efbdf HandleMenuEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*, OpaqueMenuRef*) + 255 25 com.apple.HIToolbox 0x930eee5d AppleMenuHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 105 26 com.apple.HIToolbox 0x930a8763 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1181 27 com.apple.HIToolbox 0x930a7b9d SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405 28 com.apple.HIToolbox 0x930a7a02 SendEventToEventTargetWithOptions + 58 29 com.apple.HIToolbox 0x930ec9d5 SendMenuPopulate(MenuData*, OpaqueEventTargetRef*, unsigned long, double) + 257 30 com.apple.HIToolbox 0x930ec88f PopulateMenu(MenuData*, OpaqueEventTargetRef*, CheckMenuData*, unsigned long, double) + 63 31 com.apple.HIToolbox 0x930ebef8 Check1MenuForKeyEvent(MenuData*, CheckMenuData*) + 120 32 com.apple.HIToolbox 0x930eb716 CheckMenusForKeyEvent(MenuData*, CheckMenuData*) + 808 33 com.apple.HIToolbox 0x930eb375 _IsMenuKeyEvent(MenuData*, OpaqueEventRef*, unsigned long, MenuData**, unsigned short*) + 625 34 com.apple.HIToolbox 0x930eb0c1 IsMenuKeyEvent + 111 35 com.apple.HIToolbox 0x931a3236 HIMenuBar::HandleKeyboardEvent(OpaqueEventRef*) + 176 36 com.apple.HIToolbox 0x930a8c71 HIObject::EventHook(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 173 37 com.apple.HIToolbox 0x930a8763 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1181 38 com.apple.HIToolbox 0x930a7b9d SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405 39 com.apple.HIToolbox 0x930a7a02 SendEventToEventTargetWithOptions + 58 40 com.apple.HIToolbox 0x930d6def ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1815 41 com.apple.HIToolbox 0x930a8b1c DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2134 42 com.apple.HIToolbox 0x930a7b9d SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405 43 com.apple.HIToolbox 0x930c44ee SendEventToEventTarget + 52 44 com.parallels.desktop 0x00478eba 0x1000 + 4685498 45 com.parallels.desktop 0x006828e1 0x1000 + 6822113 46 com.parallels.desktop 0x0061dc4b 0x1000 + 6409291 47 com.parallels.desktop 0x0061dd64 0x1000 + 6409572 48 com.parallels.desktop 0x003f696d 0x1000 + 4151661 49 com.parallels.desktop 0x00044d38 0x1000 + 277816 50 com.parallels.desktop 0x00006372 0x1000 + 21362 51 com.parallels.desktop 0x00006299 0x1000 + 21145 Thread 1 Crashed: 0 libSystem.B.dylib 0x94b224a6 mach_msg_trap + 10 1 libSystem.B.dylib 0x94b29c9c mach_msg + 72 2 com.apple.CoreFoundation 0x961a70ce CFRunLoopRunSpecific + 1790 3 com.apple.CoreFoundation 0x961a7cf8 CFRunLoopRunInMode + 88 4 com.apple.audio.CoreAudio 0x94ab4468 HALRunLoop::OwnThread(void*) + 160 5 com.apple.audio.CoreAudio 0x94ab4304 CAPThread::Entry(CAPThread*) + 96 6 libSystem.B.dylib 0x94b536f5 _pthread_start + 321 7 libSystem.B.dylib 0x94b535b2 thread_start + 34 Thread 2: 0 libSystem.B.dylib 0x94b2968e __semwait_signal + 10 1 libSystem.B.dylib 0x94b5436d pthread_cond_wait$UNIX2003 + 73 2 libGLProgrammability.dylib 0x9087f432 glvmDoWork + 162 3 libSystem.B.dylib 0x94b536f5 _pthread_start + 321 4 libSystem.B.dylib 0x94b535b2 thread_start + 34 Thread 3: 0 libSystem.B.dylib 0x94b225c6 mach_wait_until + 10 1 libSystem.B.dylib 0x94b9a1e5 nanosleep + 314 2 libSystem.B.dylib 0x94b9a0a5 usleep + 61 3 com.parallels.desktop 0x004c8e7c 0x1000 + 5013116 4 com.parallels.desktop 0x004c9c8e 0x1000 + 5016718 5 com.parallels.desktop 0x004244e6 0x1000 + 4338918 6 libSystem.B.dylib 0x94b536f5 _pthread_start + 321 7 libSystem.B.dylib 0x94b535b2 thread_start + 34 Thread 5: 0 libSystem.B.dylib 0x94b224ee semaphore_wait_signal_trap + 10 1 libSystem.B.dylib 0x94b54866 _pthread_cond_wait + 1267 2 libSystem.B.dylib 0x94b9a371 pthread_cond_wait + 48 3 com.parallels.desktop 0x006df1c8 0x1000 + 7201224 4 com.parallels.desktop 0x004244e6 0x1000 + 4338918 5 libSystem.B.dylib 0x94b536f5 _pthread_start + 321 6 libSystem.B.dylib 0x94b535b2 thread_start + 34 Thread 18: 0 libSystem.B.dylib 0x94b224a6 mach_msg_trap + 10 1 libSystem.B.dylib 0x94b29c9c mach_msg + 72 2 com.apple.CoreFoundation 0x961a70ce CFRunLoopRunSpecific + 1790 3 com.apple.CoreFoundation 0x961a7d54 CFRunLoopRun + 84 4 com.parallels.desktop 0x004ac764 0x1000 + 4896612 5 com.parallels.desktop 0x004244e6 0x1000 + 4338918 6 libSystem.B.dylib 0x94b536f5 _pthread_start + 321 7 libSystem.B.dylib 0x94b535b2 thread_start + 34 Thread 1 crashed with X86 Thread State (32-bit): eax: 0x10004005 ebx: 0x961a69e7 ecx: 0xb00a08cc edx: 0x94b224a6 edi: 0x00000000 esi: 0x00000000 ebp: 0xb00a0908 esp: 0xb00a08cc ss: 0x0000001f efl: 0x00000206 eip: 0x94b224a6 cs: 0x00000007 ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037 cr2: 0x0001e000
