Please fix the website!

Discussion in 'Installation and Configuration of Parallels Desktop' started by xochi, Nov 11, 2008.

  1. xochi

    xochi Member

    Messages:
    88
    Parallels, please fix the website!

    Multiple problems:

    On page http://www.parallels.com/support/desktop/upgrade/ the link to the DMG is wrong (it links back to http://www.parallels.com/support/desktop/upgrade/)

    On page http://www.parallels.com/support/desktop/upgrade/ the "Upgrade Activation Key" link goes to http://www.parallels.com/support/pdfm4-upgrade-key/ which does not (as far as I can tell) explain how to get an upgrade key if you purchased before 01 Sep 2008. Please put a link for the paid upgrade?
     
  2. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
  3. jordan314

    jordan314 Junior Member

    Messages:
    14
    just purchased, can't download

    Do you guys have a mirror or something? I just bought the software and I can't connect to download.novadevelopment.com.
     
  4. xochi

    xochi Member

    Messages:
    88
    Upgrading three licenses at once?

    This helps, but I'm still a bit confused. I have 3 licenses I need to upgrade. I don't see a way to change the Quantity in the shopping cart from 1 to 3. Can I do them all at once or do I need to make 3 separate purchases?
     
  5. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
    I reported problem , but in this case I do not know, what to suggest, probably 3 times,
     
  6. cortig

    cortig Member

    Messages:
    30
    On this topic… I couldn't find an easy way to buy more than one upgrade key… I had to go through the entire process several times to get several upgrades.

    Corentin
     
  7. RAnthony

    RAnthony Bit poster

    Messages:
    17
    I paid for the upgrade version with the extras added on over at Nova...
    unfortunately the download link doesn't work!

    Anyone else having this problem?
     
  8. jordan314

    jordan314 Junior Member

    Messages:
    14
    Their server was swamped yesterday, but it's responding better now.
    A couple things:
    Due to a http header setting, it doesn't give you any notification that it's downloading until it's finished. So you'll get a blank window for like half an hour and then a message asking what do you want to do with the .iso file once it's finished downloading.
    The first time it didn't work for me and was only 30 MB. The second (and third) times it did though. Just a note: It's 480.4 MB, not 503 MB like the website says.
     
  9. cortig

    cortig Member

    Messages:
    30
    480?? I never saw anything with a download size that big. All I had was 172. I'll need to get back and take another look then…
     
  10. RAnthony

    RAnthony Bit poster

    Messages:
    17
    Of course now it doesn't matter because now the link to download doesn't even show up on the order confirmation page.
    WTF is going on!
     

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