Trouble upgrading from German version 3 to 4

Discussion in 'Installation and Configuration of Parallels Desktop' started by Nextom, Nov 14, 2008.

  1. Nextom

    Nextom Bit poster

    Messages:
    5
    I thought I had run through the whole installation/upgrading process without problems, but when I press START, I get a screen that tells me that the Virtual machine needs to be upgraded, see
    http://screencast.com/t/snQOYjYhFd

    The process ends, somewhat unexpectedly and early with a screen, that has some ill-looking rectangles on it:
    http://screencast.com/t/ZoTIYSIUEb

    and then I'm back to where I started: Upgrade the Virtual machiine, step 1.

    I tried to install the Parallels-upgrade a second time - but only to the same effect.

    Please help.
     
  2. STim

    STim Bit poster

    Messages:
    942
    Those rectangles indicate either a problem with video driver or a problem with video memory

    Can you please:

    1. Go to Virtual Machine->Configure->Video->adjust video memory to 32 MB.
    2. Run Parallels Explorer from Applications->Parallels Explorer
    3. Point it to your VM's HDD.
    4. Open a boot.ini file on your HDD's C:\ partition root.
    5. Find a string that looks like
    Code:
    multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
    6. Append a "/basevideo /noguiboot" flags to it so that it looks like
    Code:
    multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect /basevideo /noguiboot
    7. Close Parallels Explorer and re-attempt the upgrade.

    Please let us know the results.
     
  3. Nextom

    Nextom Bit poster

    Messages:
    5
    More problems

    Okay, I tried it, but I ran into more problems:
    * I set the video to 32 MB. (It had been way higher, before)
    * Then I open Parallels Explorer, and what surprises me, is that I see 3 virtual machines, instead of 1, as I had expected. See here: http://screencast.com/t/NwiMEhFR
    * I'm not sure, what to open, but I go for Virtual harddiscs: There it gets even more confusing. See here:
    http://screencast.com/t/GugSEKwfk8B
    * I decide for the volume "WinXP", as this sounds most like the volume that I think is my original. This is, what I see:
    http://screencast.com/t/uVkt3seP
    * I try to open boot.ini, and I get this:
    http://screencast.com/t/q9S1MBLKn
    This screen tells me, that the graphic memory is too small.
    * I decide to go for "Continue", and I get my favorite screen from quite the beginning again:
    http://screencast.com/t/HnZvt3ISPZ7

    Did I take a wrong route, somewhere?
     
  4. STim

    STim Bit poster

    Messages:
    942
    * Then I open Parallels Explorer, and what surprises me, is that I see 3 virtual machines, instead of 1, as I had expected. See here: http://screencast.com/t/NwiMEhFR
    [STim] Yours is the one to the left
    * I'm not sure, what to open, but I go for Virtual harddiscs: There it gets even more confusing. See here:
    http://screencast.com/t/GugSEKwfk8B
    [STim] Yours is the one with red parallels logo.
    * I decide for the volume "WinXP", as this sounds most like the volume that I think is my original. This is, what I see:
    http://screencast.com/t/uVkt3seP
    * I try to open boot.ini, and I get this:
    http://screencast.com/t/q9S1MBLKn
    [STim] Instead of double-clicking the boot.ini, please right-click it, select "Open With...", then "Other", select to open with Text Edit and perform the boot.ini steps described by me in my original post
     
  5. Nextom

    Nextom Bit poster

    Messages:
    5

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