Installation of Version 4 upgrade failed at the very end of part 4
System: New 24" iMac , 4GB memory, 750GB hard drive, 1 TB Raid 1 external drive, and guest OS = Windows Vista Home Premium
1. Saved Version 3 virtual machine file
2. installation of downloaded Version 4 upgrade failed at the very end of part 4
3. Read and tried all of the FAQs and Troubleshooting tips.
4. Virtual machine (Vista 32 Home Premium) boots into a small window (which cannot be re-sized) with Full Screen icon live (which does nothing), but no live concurrence icon. Also says in the border of the dialog box than "Parallels Tools are not installed"
5. Tried to install Tools from menu but nothing happened. Then tried to install Tools from CD/DVD-ROM 1, but it ultimately fails with "Windows can't verify the publisher of the driver software" [see picture]. Note that prl-tools-win.iso is connected (see picture)
Do I start over by going back to Version 3? If so how do I do that?
If I uninstall Parallels version 4 will I loose my saved version 3 VM file?
"Help! I've fallen and I can't get up"
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Last edited: Nov 15, 2008