I was a PD3 user and have now upgraded to PD4, when using PD3 i found that parallels compressor never ever completed its job and after trawling the forums, it was recommended to use the compress button found in the VM configuration pane. This option actually worked and required the guest OS to be shutdown. However, since the upgrade to PD4 this option is no longer available, and i find myself in the same position whereby trying to compress the HDD using parallels compressor stalls around 70-80% approximately and will never complete. The vm image is consuming a significant portion of my macbook hdd (14.6gb of my 55gb hdd), mac os already consumes a lot on its own, and with everything else saving space is critical for me. This issue desperately needs addressing, why was the compressor option to compress the hdd image file while guest OS status is shutdown removed from PD4? Also (not as important and would rather this second issue doesnt dwarf the first one) the parallels tools reinstallation does not make a start menu shortcut folder like in PD3. reece.
*bump*, so does the parallels team wish to address my question or let it go ignored? Compressor outside the guest OS (from the configuration pane) was the only way that successfully compressed the VM hdd image file, without this compressor is about as useful as...a screen door on a submarine. Why was this feature removed? why why why? when will we get it back?????