Windows XP Will Not Shut Down

Discussion in 'Windows Virtual Machine' started by wycliffe, Nov 13, 2008.

  1. wycliffe

    wycliffe Member

    Messages:
    83
    I have had this problem in both PD3 and the newly installed PD4 - XP will not shut down - I either have to stop the VM or force quit. Not sure what is happening but wondering if anyone else is experiencing this problem.

    I am running on MBP 17" with 4 MB of RAM.
     
  2. fbaldeva

    fbaldeva Junior Member

    Messages:
    12
    Wycliffe,

    I am experiencing the same issue. It is not consistent, however as I have another XP session running.
     
  3. voobrajulia

    voobrajulia Member

    Messages:
    96
    Wycliffe, Fbaldeva,

    The issue can be caused either by some application, holding Windows or some device. Please, try the following:

    * Close all applications and all antivirus programs before shutdown.

    * Remove Floppy from the current virtual machine configuration.

    * Remove a USB Controller from the current virtual machine configuration. (It is probably a USB controller malfunction).
     
  4. fbaldeva

    fbaldeva Junior Member

    Messages:
    12
    I was looking through the different posts regarding this issue. I did try disabling bot McAfee Anti-Virus and The Floppy Drive. It still did not shut down. Another suggestion that worked for someone else was to uninstall then re-install Parallels Tools. I was able to uninstall the tools but am having problems re-installing it.

    Parallels Tools fails at "Installing Parallels Shared Folders driver..." The error is: Failed to install Parallels Shared Folders Driver.
    When I click OK, I get the error: Failed to uninstall Parallels Shared Folders Drive. The install then rolls back and tells me: An error occured while installing Parallels Tools. Click OK to restart your virtual machine, and then try to install Parallels Tools again.
    When I click OK the Virtual Machine reboots and I'm back to where Windows wants to install its drivers.
     
  5. John@Parallels

    John@Parallels Forum Maven

    Messages:
    6,333
    Please create ticket in support , we will provide you instructions
     

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