PLEASE... some Parallels support.

Discussion in 'Parallels Desktop for Mac' started by Robbie_DB, Sep 29, 2006.

  1. Robbie_DB

    Robbie_DB Member

    Messages:
    32
    Parallels Guys...

    Please see my other thread re: my connection to the interent being dropped recently (first noticed on installing 1920.

    I would really appreciate some help on this issue.

    Many Thanks
     
  2. STim

    STim Bit poster

    Messages:
    942
    Robbie,

    I've sent you a PM several hours ago. But let me duplicate it here. Please, send me a reply in Private Messages as well to ensure this thread is not lost.

    1)What version of Parallels Desktop are you using? (Launch Parallels - click on the "Parallels Desktop" menu on the top bar of your Mac desktop, select "About Parallels Desktop" and check the build number).

    2)What is your Mac model (Mac Mini, iMac, Macbook, Mac Pro)?

    3)Please describe how your Mac is connected to the network (wired or wireless connection, are there any routers and other computers in the network).

    4)Have you copied VM to several computers on the network? If you had, did you change MAC addresses of the VM network adapter to avoid conflicts?

    5)Have you manually changed any network settings on the OS X or Windows side when you tried to set up VM networking?

    6)Make sure that you have Paralells Tools installed and you have reinstalled Tools if updated Parallels Desktop ("VM" menu on the top bar of your Mac desktop - "Install Parallels Tools" when you have Windows running). Aslo make sure that you are launching Parallels Desktop from Applications - Parallels, shortcuts on the desktop/dock become outdated after updating program.

    7)Enable Internet Sharing:
    a)Open Configuration Editor for your VM by clicking "Edit" button in Parallels window when you have VM selected but not running.
    b)Select "Network Adapter" from the list on the left side.
    c)Set your VM to "Host-Only" networking (mind that "Enabled" and "Connect cable at startup" settings should be checked too).
    d)Go to Mac OS X "System Preferences" - "Sharing" - "Internet".
    e)Set "Share your connection from" to your Internet connection interface.
    f)Enable "Parallels Host-Guest Adapter" (also may be called "EthernetAdaptor (en2)") in "To computers using" list.
    g)Press "Start" button. If you have Mac Firewall running, you need to check "Personal Web Sharing" in the list of allowed services (or just disable the Firewall).
    h)Check your VM's Internet connection. You may need to reboot your Mac for this to work.

    8)Launch Applications - Utilities - Terminal and execute the following commands (without quotation marks) and save their output by making screenshot or copy/pasting it into the reply:
    a)"ps axuwww|grep prl"
    b)"ps axuwww|grep natd"
    c)"ifconfig"

    9)In Windows click Start - Run - type "cmd" - hit "Enter" - type "ipconfig /all" and save the output by making screenshot or copy/pasting it into the reply

    10)Disable Internet Sharing by hitting "Stop" button in System Preferences - Sharing - Internet and repeat steps 8 and 9.
     
  3. Robbie_DB

    Robbie_DB Member

    Messages:
    32
    Hi Tim...

    thanks for getting back.

    1. I'm on 1992 currently

    2. I have a MacBook Pro

    3. I'm connected to a LAN in my apartment, wirelessly. Using a Netgear router. and obviously the built in wireless card.

    4. No VM copied to other machines.

    5. Haven't made a manual changes to OS X or Windows on the networking side. As I mentioned before... I've had networking going perfectly on other versions of parallels. It either went bang when I installed 1990... OR I hadn't used Parallels since I recently installed the new Netgear router on my network. So I'm thinking one of those two things has created this problem.

    6. Yup. Starting Parallels from applications/utilities.

    I did as you suggested and still no internet connection.

    Here are the dumps I got from Mac OS X and Windows.

    robert-dunbars-computer:~ Robbie_DB$ ps axuwww|grep prl
    root 147 0.0 -0.1 31780 3060 ?? Ss 12:45AM 0:00.04 /Library/StartupItems/Parallels/prl_dhcpd
    Robbie_D 287 0.0 -0.0 27368 420 p1 S+ 12:48AM 0:00.00 grep prl
    robert-dunbars-computer:~ Robbie_DB$ ps axuwww|grep natd
    root 270 0.0 -0.0 27332 248 ?? Ss 12:46AM 0:00.42 /usr/sbin/natd -alias_address 192.168.0.2 -interface en1 -use_sockets -same_ports -unregistered_only -dynamic -clamp_mss -enable_natportmap -natportmap_interface en2
    Robbie_D 290 0.0 -0.0 27368 420 p1 S+ 12:49AM 0:00.00 grep natd
    robert-dunbars-computer:~ Robbie_DB$ ifconfig
    lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384
    inet 127.0.0.1 netmask 0xff000000
    inet6 ::1 prefixlen 128
    inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1
    gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280
    stf0: flags=0<> mtu 1280
    en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
    ether 00:16:cb:8a:3c:f3
    media: autoselect status: inactive
    supported media: autoselect 10baseT/UTP <half-duplex> 10baseT/UTP <full-duplex> 10baseT/UTP <full-duplex,hw-loopback> 10baseT/UTP <full-duplex,flow-control> 100baseTX <half-duplex> 100baseTX <full-duplex> 100baseTX <full-duplex,hw-loopback> 100baseTX <full-duplex,flow-control> 1000baseT <full-duplex> 1000baseT <full-duplex,hw-loopback> 1000baseT <full-duplex,flow-control> none
    en1: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
    inet6 fe80::216:cbff:fe06:878%en1 prefixlen 64 scopeid 0x5
    inet 192.168.0.2 netmask 0xffffff00 broadcast 192.168.0.255
    ether 00:16:cb:06:08:78
    media: autoselect status: active
    supported media: autoselect
    wlt1: flags=41<UP,RUNNING> mtu 1500
    fw0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 2030
    lladdr 00:16:cb:ff:fe:48:a8:c4
    media: autoselect <full-duplex> status: inactive
    supported media: autoselect <full-duplex>
    en2: flags=8963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPLEX,MULTICAST> mtu 1500
    inet6 fe80::201:23ff:fe45:6789%en2 prefixlen 64 scopeid 0x8
    inet 192.168.2.1 netmask 0xffffff00 broadcast 192.168.2.255
    ether 00:01:23:45:67:89
    media: autoselect status: active
    supported media: autoselect
    robert-dunbars-computer:~ Robbie_DB$



    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Robert Dunbar>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : robbie_winxp_pr
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Parallels Network Adapter
    Physical Address. . . . . . . . . : 00-04-B4-1E-45-BC
    Dhcp Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : 192.168.1.10
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 83.146.21.6
    212.158.248.5

    C:\Documents and Settings\Robert Dunbar>

    I'll post this message to you personally too. thanks for your help.
     

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