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Alicia
I'm tying to install Norton antivirus and personal firewall in a Windows XP Pro system on my MacBook. The MacBook is running OS X 10.4.8.
The Norton software is supplied by my Broadband provider, BT Yahoo, and comes as a download from their site. I have it up and working on 2 native windows boxes, and I'm authorised to run it on up to 10 boxes.
I go through th download and install procedure. No problems. At the end of this I have to re-start Windows. An activation process begins on restart. At this point I get repeated "the followingh program has encountered an error and must terminate" dialogue boxes. Details of the error are as follows:
szAppname - symvlsvc.exe
szapp ver - 1.9.1.878
szmodname - symlcnet.dll
szmodver - 1.9.1.878
offset - 000084a7
symclsvc is a Norton module.
I've raised this as an issue with my ISP (support for the Norton products comes from them). They are sticking to the line that these products are not supported on a Mac. This does not seem to be a very sensible answer - after all, I'm running the products in Windows, not Mac OS.
Last edited by a moderator: Sep 24, 2007