Windows XP Locks Up When Retrieving EMail

Hi there,

This just started happening with latest release, Parallels 1970. When I am retrieving e-mail in Outlook Express 6 or Outlook 2003 the VM stops responding, completing locking up my iMac Intel Core Duo. I cannot switch back to my iMac at all. Usually I run Parallels in full-screen mode. No keys or the mouse will work when it locks up. I have to shut the iMac down and restart it again.

Any ideas on how to remedy this please? TIA.

 

XP slow + Mac Kernel panic

I am having a similar issue where the Guest (XP) CPU and one of the Mac CPUs both go to 100%. I'm trying to track down which process may be tying up all the resources, but it seems to be one of the svchost.exe's and I can't find any additional information on it with Process Explorer (a handy Windows program for looking at processes).

I tried to take the network out of the picture on the guest side by disabling the guest NIC from the device manager and it CRASHED MY MAC!?! I got a window that came up indicating I had to pres the restart button (no such thing on a Macbook, is there?) or hold down the poer key for several seconds.

I have determined it is not Outlook, because after rebooting I did not fire up Outlook and the pegged process still happens. Also, I disabled the real-time scanning on the anti-virus, so that does not seem to be it either.

I have another OS image that was copied from the same root image (XP Pro plus Outlook Pro plus all SPs and such) that is not encountering this issue. I HACE verified they have unique MAC addresses.

I'll post more if I get anything useful.

The guest OS is pretty clean:
XP Pro with all SPs and hotfixes applied
Office 2003 Pro and with all SPs and hotfixes applied
CA eTrust Antivirus 7.1.192
Build 1970 Parallels Tools
IE 7

It is set up with bridged ethernet and at the time the network connection was via the Airport

Kernel Panic Report from the Mac follows:
-----------------------------
panic(cpu 1 caller 0x001414FE): zalloc: "kalloc.16" (30863872 elements) retry fail 3
Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x250f3938 : 0x128d1f (0x3c9540 0x250f395c 0x131df4 0x0)
0x250f3978 : 0x1414fe (0x3ca24c 0x3c97b8 0x1d6f200 0x3)
0x250f39d8 : 0x12d994 (0x169fcb0 0x1 0x250f3a48 0x10)
0x250f3a08 : 0x12d9b3 (0x8 0x1 0x169fcb8 0x1000)
0x250f3a28 : 0x37dff8 (0x8 0x1 0x2 0x10)
0x250f3a48 : 0x8e7111 (0x8 0x1000 0x250f3a78 0x12d9b3)
0x250f3a98 : 0x8e65ae (0x41b5e000 0x400000 0x481f2c0 0x0)
0x250f3ad8 : 0x8e949f (0x41b5e000 0x400 0x0 0x46)
0x250f3b28 : 0x8e8476 (0x5165004 0x18 0x200000 0x198cc3)
0x250f3be8 : 0x8e8862 (0x5165004 0x250f3ec8 0x18 0x8)
0x250f3d48 : 0x8e58c7 (0x5165004 0xc0185401 0x250f3ec8 0x1a8d19)
0x250f3d78 : 0x1ef2fd (0xd000000 0xc0185401 0x250f3ec8 0x81)
0x250f3db8 : 0x1e624b (0x250f3de0 0x297 0x250f3e18 0x1cfbe5)
0x250f3e18 : 0x1de0ef (0x5411bdc 0xc0185401 0x250f3ec8 0x81)
0x250f3e68 : 0x330295 (0x4257f00 0xc0185401 0x250f3ec8 0x4450000)
0x250f3e98 : 0x34e562 (0x4257f00 0xc0185401 0x250f3ec8 0x4450000) Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.parallels.kext.vmmain(2.2)@0x8e4000

Kernel version:
Darwin Kernel Version 8.8.1: Mon Sep 25 19:42:00 PDT 2006; root:xnu-792.13.8.obj~1/RELEASE_I386

Model: MacBook1,1, BootROM MB11.0061.B03, 2 processors, Intel Core Duo, 2 GHz, 2 GB
Graphics: Intel GMA 950, GMA 950, Built-In, spdisplays_integrated_vram
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x86), 0.1.27
Bluetooth: Version 1.7.9f12, 2 service, 0 devices, 1 incoming serial ports
Network Service: Parallels Host-Guest, Ethernet, en2
Network Service: Parallels NAT, Ethernet, en3
Serial ATA Device: ST9120821AS, 111.79 GB
Parallel ATA Device: MATSHITADVD-R UJ-857
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
USB Device: Microsoft 5-Button Mouse with IntelliEye(TM), Microsoft, Up to 1.5 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA

 

I'm seeing the CPU peg to 100% (VM and one of the CPUs on my MBP) when starting or stopping Word and when working in Outlook, such as when opening a new mail message (which also uses Word). This started in build 1970 and continues in build 3106.