Thank you beta tech support

Discussion in 'Parallels Desktop for Mac' started by Hugh Watkins, Dec 12, 2006.

  1. Hugh Watkins

    Hugh Watkins Forum Maven

    Messages:
    943
    thank you Tim
    the fix worked a treat
    but my reply to you bounced twice

    going to file that mail very safely
    as I might need it tomorrow

    regards

    Hugh
    ===
    Hello Hugh,

    Thank you for contacting Parallels Support. Your image is not broken, just erroneously blocked by Parallels Desktop. This defect will be fixed very shortly.

    For now, here's what you need to do to remove the lock and let your VM
    start again:

    Solution:

    1. Make sure Parallels Desktop is not running.
    2. Open Macintosh HD->Applications->Utilities->Terminal
    3. Run exactly the following command (better copy-paste it from this letter into Terminal as is):

    rm -i `find ~/Library/Parallels/ -name *.lock -print`

    4. Terminal prompts you to confirm the deletion of the file. Make sure
    that the file has "lock" at the end and confirm the deletion by
    pressing "Y".

    5. Start your virtual machine. You shouldn't see the "already in use"
    error anymore.

    Please let me know how it goes. Thank you in advance.
     
  2. Hugh Watkins

    Hugh Watkins Forum Maven

    Messages:
    943
    2 or 3 MacBook Pro sessions later
    was locked again today

    so repeated the above and it works again OK :)

    Hugh W
     
  3. Dreamy

    Dreamy Member

    Messages:
    23
    Removing lock

    How is this done when I copy and paste into terminal and press enter nothing happens
     
    Last edited: Dec 14, 2006

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