Parallels Desktop 3094 - parallels tools

Just installed this beta , upgrade from 3036. It installed fine, but as soon as I installed parallels tools, XP crashed before the end of the installation routine (same after several attempts). Any ideas? I am not running bootcamp.

 

Reboot in safe mode (hold down F8 when you see the Windows logo) and then install Parallels tools again. I had a mess on my hands until I did that. Now it's fine.

 

Thanks, that worked. Beta really deserves it's name with this version. It might be wise for the developers to post a warning to install parallels tools in safe mode. I could have easily trashed the VM.

 

I did not have any crashes updating from 1970 to 3094 (once I figured out how to retain my already installed Wincows XP Pro), but whenever I activate the VM I get a message saying that I am not using the correct version of Parallels Tools (which I never installed). However, everything seems to be running OK, and "Coherence" is installed. Do I need to be concerned about that message, and if so, how do I go about installing the right ones? I know that there is a disk image in the Library folder, but do I need to first uninstall anything, and then do I install all of the Tools?

 

Crashing miserably for me

I am unable to install the Parallels Tools for 3094 on my Windows XP SP2. First time it crashed moments after starting the installer. In Safe Mode I get as far as the first screen of the installer wizard, hit Next and it crashes. I tried uninstalling the old Parallels Tools from Add/Remove Programs in case that made a difference, but the behaviour is the same.

I'm gonna step back down to the previous beta for the moment.

I have uploaded two crash reports via the app, but here's the skinny anyway:

----------------- Activation Data ----------------
Status: Valid
User Name: Jonathan Hogg
Company Name:
Product ID: 6-2147492653-4
Validity period: Not limited
Product Name: Parallels® Desktop for Mac
Product Version: Build 3094 Beta 2 (21 December 2006)
-------------- End of Activation Data ------------
--------------- Host PC information ------------
---Primary OS version:
Darwin Kernel Version 8.8.1: Mon Sep 25 19:42:00 PDT 2006; root:xnu-792.13.8.obj~1/RELEASE_I386---End of Primary OS version
---Processor(s) info:
MacBookPro1,1
Number of CPU: 2
---End of Processor(s) info
---Memory info:
User memory: 1964113920
---End of Memory info
Home directory: /Users/jonathan
Display:
Session: local
Vendor:
Memory size: 2048
----------- End of Host PC information ---------
------------ Guest system configuration ------------
Current configuration (8b0b6b):
OS type: Windows XP (135)
Boot: c
Memory: 512 Mb
Memory block size: 2^10
Overall memory limit: 1628
Monitor base: 0xec000000
Memory working set : current=0x20000, maximum=0x20000
Monitor host speed: 1899
Timer resolution: 1
Refresh rate: 40
Use opt cmos: 1
Time schema: 1
Timer adjusting schema: 0
Time period scale: 10000
Minamal timer tsc ticks: 500000
Halt tsc ticks ignore: 1
Portion slow timer: 4
Portion plan timer: 1
Acceleration level: 2
Smart application acceleration: 1
Smart kernel acceleration: enable=1, state=777
Smart kernel mode #2: 1
Fast stub parameter: 0xffffffff
Fast system call: 0
Fast system call #2: 1
Multi frame parameter: 4
Hack parameter: 4
Bit D remap: 1
Ignore interrupts parameter: 0
Minimal async time: 0
Enable write-back disk cache: 0
Strong checks: 0
Full LDT map: 1
VM was resumed: 0
PC speaker: 1
Screen resolution: 1440x900x8 (stretch: 1x1)
Vesa mode: 0x160
IDE0: HDD, type=1DE, cyl=41611, head=16, spt=63, path=/Virtual Machines/Microsoft Windows XP/winxp.hdd
IDE1: CD-ROM, type=CD, insert=0 path=/Library/Parallels/Tools/vmtools.iso
Network: type=RTL8029(AS), mem=0, port=0x300, irq=3 mac=0019007b8a80
Sound: 1
PCI: devices=0x61
-------- End of guest system configuration ---------
------------------- Print buffer -------------------
[Time elapsed from VM start : 20.006 second(s)]
E054.01.001
[Time elapsed from VM start : 20.006 second(s)]
E054.01.001
[Time elapsed from VM start : 20.006 second(s)]
E054.01.001
[Time elapsed from VM start : 20.007 second(s)]
E054.01.001
[Time elapsed from VM start : 20.007 second(s)]
E054.01.001
[Time elapsed from VM start : 20.007 second(s)]
E054.01.001
E101.09.001(0x20000)

<Stat>
00008506,00008506,00830ACE,00830ACE,000041AA,000041AA
</Stat>

<Stack start=0x3d18e000 size=0x155f000 esp=0x3f426f50>
:3d1d0451(042451) :3d23f534(0b1534) :00020000 :0000440c :3f426f64 :e1a91000
:3f426f94 :3d1cf910(041910) :f7ff57ac :f7ffff48 :00000000 :000006e8
:3f426f88 :00004408 :00000000 :0000000e :0055016c :f7ff5754
:0000ff9b :00000030 :00000023 :00000023 :f7ff57ac :f7ff576c
:f7ff5754 :ee298fc8 :f7ff5770 :e1a91000 :00000301 :f7ff57ec
:00000000 :00000001 :40000000 :00000000 :00000000 :804dbac3
:0000ff73 :00080282 :f7ff5770 :0000ffd3 :00000000 :00000000
:00000000 :00000000 :ff40b000 :3f4c8e00 :ff40b020 :3f4cee00
</Stack>

<Internal variables>
Current monitor base=0xec000000
bAnalizeCode=0x0
uSegRegModelNo=0x0
iDTIndex=0x0
Primary OS paging mode=1
</Internal variables>

<Relocation info>
> Current monitor base = 0xec000000
> Total relocations count = 0
> Monitor bases history
</Relocation info>
---------------- End of print buffer ---------------
-------------- Guest processor state ---------------
Inhibit Mask=0

CS=FF73 [0000FFFF 00CF9B00] V=1
SS=FFD3 [0000FFFF 00CF9300] V=1
DS=0023 [0000FFFF 0000F302] V=1
ES=0023 [0000FFFF 00CFF300] V=1
FS=0030 [F0000001 FFC093DF] V=1
GS=FF9B [0000FFFF 00009300] V=1

EAX=F7FF57EC EBX=F7FF5770 ECX=00000301 EDX=E1A91000
ESI=F7FF576C EDI=F7FF57AC EBP=F7FF5754 ESP=F7FF5770
EIP=804DBAC0 EFLAGS=00000282

LDTR=0000 [00000FFF FFD0FFFF] V=0
TR=0028 [200020AB 80008B04] V=1
GDTR=8003F000(000003FF)
IDTR=8003F400(000007FF)

CR0=80010031
CR1=00000000
CR2=E1A31000
CR3=0EB71000
CR4=00000698

FF73.804DBAC0 0F013A invlpg [edx]

FFD3.F7FF5770 57EC F7FF 57EC F7FF 57EC F7FF 57EC F7FF 0315 0000
----------- End of guest processor state -----------

 

I had a couple issues upgrading the tools on a MacBook and a MacBook pro this monring. What I ended up doing for both was uninstalling the tools from the add/remove program control panel. Once that was done I deleted the Paralles file from C:\Program Files

I then rebooted the VM and was able to install the updated tools for 3094.

Carl