Uninstall/Reinstall

Discussion in 'Parallels Desktop for Mac' started by jaredigital, Jan 3, 2007.

  1. jaredigital

    jaredigital Bit poster

    Messages:
    2
    All,

    I was having enough trouble with the beta releases that I decided to uninstall the entire application and reinstall the stable 1970 version (it was basically a relatively fresh install anyways, so I wasn’t losing anything). I used the Uninstall app provided with the DMG and restarted my computer, but Parallels refuses to reinstall.

    When I get to the "Select a destination volume" screen on the installer, there's an alert icon next to my hard drive. When I click it, it says "The chosen volume contains software which is newer than the software you are installing." I can override this easily enough, but as I move forward to the "Install" stage, I get a message that says "You cannot continue. There is nothing to install."

    My instinct tells me there is some file, somewhere, that is borking my reinstall. I've done a Spotlight search for anything obviously Parallels-related and removed those files. Of course, I my instincts could be way off.

    Any tips or advice?
     
  2. WJWM

    WJWM Bit poster

    Messages:
    2
    Trouble reinstalling

    I had exactly the same problem when trying to revert from the beta to an earlier version. In the end I had to reinstall the OS just to be able to get Parallels working again.
     
  3. Atomic_Fusion

    Atomic_Fusion Hunter

    Messages:
    190
    Did you use the uninstaller from the package you used to install the app? If so, try the uninstaller from the older version.
     
  4. jaredigital

    jaredigital Bit poster

    Messages:
    2
    I first used the uninstaller from the latest Beta DMG I had installed. When that didn't work, I worked my way back through each version of Parallels I had installed (I saved the DMGs). None of that worked, even though each uninstaller claimed to have done its job.

    Interestingly enough, I was able to download and (finally) install the Beta 3 (which had previously failed to install), and now everything seems to be back to normal (at least for now). I really can't explain it.

    Now if I could just figure out why my XP install insists on killing itself when upgrading to SP2...

    Sheesh.
     
  5. max height

    max height Bit poster

    Messages:
    4
    I had the same problem. I used Spotlight to search for every file containing the word "parallels" in the name, which I then trashed, rebooted, and now the 1970 installer seems to be working. I'll let you know what happens after I finish the installation.
     
  6. max height

    max height Bit poster

    Messages:
    4
    I am almost finished reinstalling Windows and it seems to be working...
     
  7. max height

    max height Bit poster

    Messages:
    4
    I was able to install Windows and it runs fine. The only problem that I am having is that Parallels crashes when I switch from Full Screen to Console view. I'll live with this by setting Windows screen resolution to a decent size that I can use not use Full Screen.

    Hopefully, in some future Parallels update, whatever is messed up will get fixed.
     
  8. Hugh Watkins

    Hugh Watkins Forum Maven

    Messages:
    943
    which OS and computer model?
    how much RAM
    which VDU card?

    there can be memory issues (one rpeorted bug already fixed in beta 3)

    Hugh W
     

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