I'm getting zero response to my issues on these forums. How can I get paid support? Has paid support improved in the past couple of years (last time I tried it, nobody answered the phones.)
You can submit a free email support ticket on our website - go to www.parallels.com => Support => Desktop/Workstation support => No charge e-mail support. Alternatively, you may purchase a per incident phone support ticket there - it costs $29.99.