Fatal Error occurs after normal Mac restart

Hi,

After a normal Mac OS 10.5.6 restart last night, I couldn't get Parallels 4 back running.
The error message I receive seconds after I start the Windows XP virtual machine says:

Fatal error occured in the virual machine "Windows XP".

I've uninstalled parallels 4, restarted Mac and installed Parallels 4 again, but didn't help. Moving my virtual machine PVM file to another directory didn' help either. I've repaired disk permission, adjusted virtual machine settings, but all without success.

In the VM log file the following lines show up:

09:59:39.790 F /vm:1382:B0081000/ APIC is ENABLED
09:59:39.791 F /vm:1382:B0081000/ [APM BIOS] APM = 1
09:59:39.792 F /vm:1382:B0081000/ [Profile] VmSetConfig, time = 9 msec
09:59:39.861 F /vm:1382:B0289000/ Driver opened
09:59:39.862 F /vm:1382:B0289000/ [Profile] Event Loop initialization (driver open) time is 62 msecs
09:59:39.863 F /vm:1382:B0289000/ [Profile] Networking initialization time is 0 msecs
09:59:39.864 F /vm:1382:B0289000/ CompatCheck: No disks => latest
09:59:39.865 F /vm:1382:B0289000/ IsBootable=0
09:59:39.865 F /vm:1382:B0289000/ VM Compatibility Level is 0xfffffff
09:59:39.866 F /vm:1382:B0289000/ VmInitMemory
09:59:39.867 F /vm:1382:B0289000/ Initing VM Memory
09:59:39.868 F /vm:1382:B0289000/ Loading Monitor
09:59:39.869 F /vm:1382:B0289000/ Monitor Module: 64-bit Assertions: Off
09:59:39.870 F /vm:1382:B0289000/ Using embedded monitor binary.
09:59:40.086 F /ioctl:1382:B0289000/
/mon/ Memory initialized (available: 512 mb, VESA: 256 mb, swap: 768 mb)
/mon/ [HpcMonitorOpen] Opened successfully
/drv/ HypIoctls.c:675 Parallels hypervisor inited (cpus=2 vtx=Enabled vtd=NO svm=NotPresent phy=PAE lin=x32 mem=2048)

09:59:40.088 F /vm:1382:B0289000/ [Profile] Monitor Load time is 220 msecs
09:59:40.089 F /vm:1382:B0289000/ Allocating Memory
09:59:40.090 F /vm:1382:B0289000/ [GuestMem] Swap file (swap_dir)=/Users/heinivanbergen/Parallels/Windows XP.pvm/{9253494f-2e78-48c3-a301-3421c3bc8ee7}.mem uSize=768 MB MapChunk=40000
09:59:40.093 F /vm:1382:B0289000/ [GuestMem] DeleteObsoleteFiles! 0x1
09:59:47.570 F /vm:1382:B0289000/ [GuestMem] Failed to init swap object
09:59:47.598 F /vm:1382:B0289000/ [VmAllocateGuestMemory] Guest memory object allocation failure!
09:59:47.601 F /MCDException:1382:B0289000/ (!) Error: Throwing exception id=2147484040 (PRL_ERR_VM_UNABLE_ALLOC_MEM).
09:59:47.621 F /vm:1382:B0289000/ [Profile] Event Loop Initialization time is 7532 msecs
09:59:47.648 F /vm:1382:B0289000/ Event loop initialization failed
09:59:47.624 F /vm:1382:B0081000/ Vm {d08ff34f-64a7-407a-a6ea-1b317a887744} processed command vmCmdStart with status 1
09:59:52.653 F /vm:1382:B0289000/

09:59:52.655 F /vm:1382:B0289000/ [Devices] Terminating...
09:59:52.656 F /vm:1382:B0289000/ [Profile] Networking termination time is 0 msecs
09:59:52.657 F /vm:1382:B0289000/ [Profile] SCSI adapter termination time is 0 msecs
09:59:52.658 F /vm:1382:B0289000/ [Profile] FDD 0 termination time is 0 msecs
09:59:52.659 F /vm:1382:B0289000/ [Profile] FDD 1 termination time is 0 msecs
09:59:52.871 F /vm:1382:B0289000/ [Profile] Device used thread termination time is 211 msecs
09:59:52.872 F /vm:1382:B0289000/ [Devices] Terminating finished
09:59:52.873 F /vm:1382:B0289000/ [Profile] Terminating time is 218 msecs
09:59:52.878 F /ioctl:1382:B0289000/
/mon/ [HpcMonitorClose] Close monitor
/drv/ HypHighResSysTimer.c:103 SysTimerTerminate NULL
/drv/ HypVMManager.c:419 Monitor quited successfully

09:59:52.879 F /ioctl:1382:B0289000/ HOST_IOCTL_VM_MAIN_REQUEST IOCTL_PMM_UNINIT SUCCESS(code 0,80000002) ptr=0x00000000b02878e4 size=0x000000000000001c vcpu=0
09:59:52.881 F /ioctl:1382:B0289000/
/drv/ HypPmm.c:185 Wrong param
/drv/ HypIoctls.c:188 mainRequest failed with status 80000002

09:59:52.882 F /vm:1382:B0289000/ IOCTL_PMM_UNINIT failure! 80000002
09:59:52.887 F /vm:1382:B0289000/ VMFiniMemory completed successfully
09:59:52.889 F /vm:1382:B0289000/ VM successfully stopped.
09:59:53.020 F /vm:1382:A08A3720/ [CMainThread::~CMainThread]


Parallels was running very smooth before. So if you have any suggestions I would be very happy.

Thanks!

 

Hello,

Please perform a clean uninstallation of Parallels Desktop 4.0 by follwing the steps in the below mentioned article :

http://kb.parallels.com/en/4709

After uninstalling please reinstall Parallels Desktop by using the .dmg file or the Parallels Desktop CD.