I keep getting this Kernel Panic. Can anyone help! I see it is Parallels but I don't know how to resolve it. I have a MacBook Pro 2.16 GHz IC 2Duo, 2gb 667 Mhz, V. 10.5.7 Parallels is v. 2.5 build 3214.0 Wed Jul 1 10:26:28 2009 panic(cpu 0 caller 0x001AB0FE): Kernel trap at 0x34472001, type 27=Unknown, registers: CR0: 0x8001003b, CR2: 0x34472000, CR3: 0x0105c000, CR4: 0x00000660 EAX: 0x0000000a, EBX: 0x6d626572, ECX: 0x00000000, EDX: 0x01076818 CR2: 0x34472000, EBP: 0x3a6f3b28, ESI: 0x6d616769, EDI: 0x63216e75 EFL: 0x00000246, EIP: 0x34472001, CS: 0x00000008, DS: 0x355b0010 Error code: 0x00000000 Backtrace (CPU 0), Frame : Return Address (4 potential args on stack) 0x3a6f3938 : 0x12b4c6 (0x45ec20 0x3a6f396c 0x13355c 0x0) 0x3a6f3988 : 0x1ab0fe (0x468ecc 0x34472001 0x1b 0x45da14) 0x3a6f3a68 : 0x1a1703 (0x3a6f3a80 0x3a6f0048 0x3a6f3b28 0x34472001) 0x3a6f3a78 : 0x34472001 (0xe 0x355b0048 0xaf20010 0x3a6f0010) 0x3a6f3b28 : 0xc1a10a (0xaf26a18 0x0 0xaf26a04 0x16c) 0x3a6f3be8 : 0xc1a862 (0xaf26a04 0x3a6f3ed0 0x18 0x10) 0x3a6f3d48 : 0xc178c7 (0xaf26a04 0xc0185401 0x3a6f3ed0 0x1f3fa6) 0x3a6f3d78 : 0x204f3f (0x13000000 0xc0185401 0x3a6f3ed0 0x81) 0x3a6f3db8 : 0x1f82a2 (0x3a6f3de8 0x246 0x3a6f3e18 0x1dc282) 0x3a6f3e18 : 0x1ee535 (0x7154c20 0xc0185401 0x3a6f3ed0 0x81) 0x3a6f3e78 : 0x36af41 (0x41d24d0 0xc0185401 0x3a6f3ed0 0x3a6f3f50) 0x3a6f3e98 : 0x391969 (0x41d24d0 0xc0185401 0x3a6f3ed0 0x3a6f3f50) 0x3a6f3f78 : 0x3e2e3b (0x3cefdf8 0x4d3a520 0x4d3a564 0xffffffff) 0x3a6f3fc8 : 0x1a1bfa (0x568a720 0x0 0x10 0x568a720) No mapping exists for frame pointer Backtrace terminated-invalid frame pointer 0xbfffdce8 Kernel loadable modules in backtrace (with dependencies): com.parallels.kext.vmmain(2.2)@0xc16000->0xc1ffff BSD process name corresponding to current thread: Parallels Mac OS version: 9J61 Kernel version: Darwin Kernel Version 9.7.0: Tue Mar 31 22:52:17 PDT 2009; root:xnu-1228.12.14~1/RELEASE_I386 System model name: MacBookPro2,2 (Mac-F42187C8) System uptime in nanoseconds: 1648473685928 unloaded kexts: com.apple.driver.InternalModemSupport 2.4.0 - last unloaded 161907499287 loaded kexts: com.apani.nke.ApaniKernel 3.3 com.parallels.kext.Pvsvnic 2.2 com.parallels.kext.vmmain 2.2 com.parallels.kext.hypervisor 2.2 com.parallels.kext.Pvsnet 2.2 com.parallels.kext.ConnectUSB 2.5.0 com.apple.filesystems.afpfs 9.0.1 - last loaded 94243488371 com.apple.nke.asp_tcp 4.7.1 com.apple.driver.InternalModemSupport 2.4.0 com.apple.filesystems.autofs 2.0.2 com.apple.iokit.IOBluetoothSerialManager 2.1.6f8 com.apple.driver.AppleHWSensor 1.9d0 com.apple.driver.AppleHDAPlatformDriver 1.6.8a3 com.apple.driver.AppleUpstreamUserClient 2.7.5 com.apple.kext.ATY_Wormy 5.4.4 com.apple.driver.AppleHDA 1.6.8a3 com.apple.driver.AppleACPILPC 1.0.8 com.apple.driver.AppleGraphicsControl 2.8.11 com.apple.Dont_Steal_Mac_OS_X 6.0.3 com.apple.ATIRadeonX1000 5.4.4 com.apple.driver.AirPort.Atheros 319.10.3 com.apple.driver.AppleHDAController 1.6.8a3 com.apple.driver.SMCMotionSensor 2.1.1d2 com.apple.iokit.IOFireWireIP 1.7.7 com.apple.driver.AudioIPCDriver 1.0.6 com.apple.kext.AppleSMCLMU 1.4.3d2 com.apple.driver.ACPI_SMC_PlatformPlugin 3.4.0d10 com.apple.driver.AppleLPC 1.2.12 com.apple.driver.AppleBacklight 1.6.0 com.apple.driver.AppleTyMCEDriver 1.0.0d28 com.apple.driver.AppleIRController 110 com.apple.driver.CSRUSBBluetoothHCIController 2.1.6f8 com.apple.driver.AppleUSBMergeNub 3.4.3 com.apple.driver.AppleUSBTrackpad 1.7.4f1 com.apple.driver.AppleUSBTCKeyEventDriver 1.7.4f1 com.apple.driver.AppleUSBTCKeyboard 1.7.4f1 com.apple.driver.CSRHIDTransitionDriver 2.1.6f8 com.apple.driver.USBCameraFirmwareLoader 1.0.9 com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.0.9 com.apple.iokit.SCSITaskUserClient 2.0.9 com.apple.driver.XsanFilter 2.7.91 com.apple.iokit.IOAHCIBlockStorage 1.2.1 com.apple.iokit.IOATAPIProtocolTransport 1.5.2 com.apple.driver.AppleUSBHub 3.4.0 com.apple.iokit.IOUSBUserClient 3.3.1 com.apple.driver.AppleAHCIPort 1.6.0 com.apple.driver.AppleFileSystemDriver 1.1.0 com.apple.driver.AppleFWOHCI 3.8.2 com.apple.driver.AppleIntelPIIXATA 2.0.0 com.apple.driver.AppleUSBEHCI 3.4.3 com.apple.driver.AppleUSBUHCI 3.3.5 com.apple.iokit.AppleYukon2 3.1.12b14 com.apple.driver.AppleEFINVRAM 1.2.0 com.apple.driver.AppleSmartBatteryManager 158.10.0 com.apple.driver.AppleRTC 1.2.3 com.apple.driver.AppleHPET 1.4 com.apple.driver.AppleACPIPCI 1.2.4 com.apple.driver.AppleACPIButtons 1.2.4 com.apple.driver.AppleSMBIOS 1.4 com.apple.driver.AppleACPIEC 1.2.4 com.apple.driver.AppleAPIC 1.4 com.apple.security.seatbelt 107.12 com.apple.nke.applicationfirewall 1.6.77 com.apple.security.TMSafetyNet 3 com.apple.driver.AppleIntelCPUPowerManagement 76.0.0 com.apple.driver.DiskImages 199 com.apple.BootCache 30.4 com.apple.iokit.IOSerialFamily 9.4 com.apple.driver.DspFuncLib 1.6.8a3 com.apple.iokit.IO80211Family 216.1 com.apple.iokit.IOHDAFamily 1.6.8a3 com.apple.iokit.IOAudioFamily 1.6.9fc3 com.apple.kext.OSvKernDSPLib 1.1 com.apple.driver.IOPlatformPluginFamily 3.4.0d10 com.apple.driver.AppleSMC 2.2.1d2 com.apple.iokit.IONDRVSupport 1.7.3 com.apple.iokit.IOGraphicsFamily 1.7.3 com.apple.driver.AppleUSBBluetoothHCIController 2.1.6f8 com.apple.iokit.IOBluetoothFamily 2.1.6f8 com.apple.iokit.IOUSBHIDDriver 3.2.2 com.apple.driver.AppleUSBComposite 3.2.0 com.apple.iokit.IOSCSIBlockCommandsDevice 2.0.9 com.apple.iokit.IOBDStorageFamily 1.5 com.apple.iokit.IODVDStorageFamily 1.5 com.apple.iokit.IOCDStorageFamily 1.5 com.apple.iokit.IOSCSIArchitectureModelFamily 2.0.9 com.apple.iokit.IOAHCIFamily 1.5.0 com.apple.iokit.IOFireWireFamily 3.4.7 com.apple.iokit.IOATAFamily 2.0.1 com.apple.iokit.IOUSBFamily 3.4.3 com.apple.iokit.IONetworkingFamily 1.6.1 com.apple.driver.AppleEFIRuntime 1.2.0 com.apple.iokit.IOSMBusFamily 1.1 com.apple.iokit.IOStorageFamily 1.5.6 com.apple.iokit.IOHIDFamily 1.5.5 com.apple.driver.AppleACPIPlatform 1.2.4 com.apple.iokit.IOACPIFamily 1.2.0 com.apple.iokit.IOPCIFamily 2.6
Hello, Please follow these steps in regards to the issue: Restart MAC, don't start any applications. Uninstall Parallels Desktop using the .dmg file. Now, please follow these steps : 1. Open Finder. 2. Go to Applications/Utilities/Disk Utilities. 3. Choose MAC HD. 4. Choose repair disk permissions. After running the repair disk permissions , restart the computer. Install Parallels Desktop. http://kb.wisc.edu/helpdesk/page.php?id=3810 I hope this will help in resolving the issue. _________ Anupama Parallels Team
Thank you. I will try these steps sometime this afternoon. I had to return the computer to the user for the day. I will keep you posted.