Parallel 4 Upgrade Mouse and Coherence Problems

Discussion in 'Installation and Configuration of Parallels Desktop' started by EricConrad, Aug 29, 2009.

  1. EricConrad

    EricConrad Bit poster

    Messages:
    6
    I've just upgraded from Parallels 3 to 4; most everything is working but the virtual machine won't automatically capture and release the mouse, and it won't go into coherence mode.

    Has anyone else had this issue or even better find a way to fix it?

    17" iMac 2GHz Core 2 Duo, 3GB RAM, 250GB internal HD, external Firewire Drives
    Second monitor, Apple Mouse
    Host=OSX 10.5.8, Parallels build 4.0.3844, Guest=Windows XP SP2
     
  2. ajay

    ajay Hunter

    Messages:
    153
    Have you tried installing/reinstalling Parallels Tools? This is the most common problem with mouse capture concerns. I don't generally use the coherence mode so I cannot provide any helpful hints for you with that problem.
     
  3. EricConrad

    EricConrad Bit poster

    Messages:
    6
    Thanks, I tried that and it worked.

    I was also pleasantly surprised to see that a Parallels staff member changed this equry into a self service ticket for me, and the provided the same helpful advice.
     

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