Why can't i use Compressor?

Discussion in 'Installation and Configuration of Parallels Desktop' started by Havard Risvaag, Aug 27, 2009.

  1. Havard Risvaag

    Havard Risvaag Member

    Messages:
    23
    Compressor states:
    "The virtual hard disk(s) cannot be compressed.
    Make sure that the virtual machine does not have snapshots, the vrtual hard disk(s) is not a plain disk(s) nor a Boot Camp partition, and you are not working in Safe Mode."

    A. I deleted all snapshots
    B. My disk is an expanding one
    C. I'm not working i Safe Mode
    D. I don't have undo disks enabled

    Still no go.

    What else can I do to make Compressor compress my disk?
     
  2. Havard Risvaag

    Havard Risvaag Member

    Messages:
    23
    Does anyone have a link to where I can submit a ticket for this, please?
     
  3. Havard Risvaag

    Havard Risvaag Member

    Messages:
    23
    Error message:
    [​IMG]

    Hey, no snapshots:
    [​IMG]

    Not a plain disk either:
    [​IMG]
     
  4. Anupama A

    Anupama A Pro

    Messages:
    286
    Hello,

    Could you please send me the screen shots of the following files:

    Mac Hd-> Users -> Your User Name -> Documents -> Parallels -> Virtual machine.pvm -> Right click and select Show Package Content.

    Also, of the .hdd file show package content.
     
  5. Havard Risvaag

    Havard Risvaag Member

    Messages:
    23
    Thank you for your reply. This is a screen shot of the two packages (I hope you can work out the Norwegian GUI):
    [​IMG]

    Should the Snapshots folder be empty, perhaps?
    And should there be only one hds-file? One of them is rather old, it seems.
     
  6. Havard Risvaag

    Havard Risvaag Member

    Messages:
    23
    Any news on this?
     
  7. Anupama A

    Anupama A Pro

    Messages:
    286
  8. Havard Risvaag

    Havard Risvaag Member

    Messages:
    23
    I'm merging now using image tool. (An estimated 15 hours ... could that be right?)

    You want me to use Image tool after merging. Do you mean compressor? Or is it the same?
     
  9. Havard Risvaag

    Havard Risvaag Member

    Messages:
    23
    is compressor hanging

    I'm on my way, thanks for your help, but:

    Is Compressor hanging? It seems stuck with beach ball, progress bar no moving. Beneath is a dialog from Parallels, according to growl it says that compressor will use the computers available hard disk space. I cannot reveal it or move any of the windows.

    [​IMG]
     
  10. Havard Risvaag

    Havard Risvaag Member

    Messages:
    23
    Also, Parallels is not responding.
     
  11. Havard Risvaag

    Havard Risvaag Member

    Messages:
    23
    Ok, I forced quit parallels, but on restart, this:
    [​IMG]
    So, is all fine, then?
     
  12. Anupama A

    Anupama A Pro

    Messages:
    286
    Hello,

    Yes. The virtual machine has successfully compressed. Try to compress it once again and check the result.
     

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