Upgrade to PD 4 & Snow Leopard

Discussion in 'Installation and Configuration of Parallels Desktop' started by TroyR, Oct 25, 2009.

  1. TroyR

    TroyR Bit poster

    Messages:
    1
    I've read through about 20 pages worth of threads and nobody seemed to have the same issue that I am running into.

    I'm running Snow Leopard on a brand new iMac that was just purchased on Friday October 23rd. It's one of the brand new ones that was just announced. It has 4 gb of memory.

    I migrated all of my data from my old iMac to the new one.
    I then paid for and downloaded the new 4.0 version.

    Started the upgrade of the VM, ran into a few problems but have gotten through them now. I can now to get to part where it starts the VM, however it takes several hours for the startup screen to display and then go away, and I can't click on anything in the Windows XP VM that starts. Performance is very poor.

    So poor in fact that it's totally unusable. Good thing I still have my original version of Parallels and the original VM installed on my original iMac and will be able to do my work tomorrow.

    Anyone have any suggestions on what can be done to get the performance improved? Don't ask me to attach any files from the Windows installation as I can't get into the actual installation as it would take several days for it to respond to the necessary mouse clicks (if it even responds) to get to any files.


    It also will not install the Parallel Tools. I've told it to install them 3 times, each time it saying that it has worked, when in fact it hasn't.
     
  2. desgael

    desgael Pro

    Messages:
    344
    First of all, it should be the latest build of Parallels 4.0 in order to work with Snow Leopard correctly.
    This is mentioned in our knowledgebase: http://kb.parallels.com/en/6637
    Basically, the first step would be to download the latest build from here and reinstall Parallels Dektop.
    Another good thing to try is to creating a new virtual machine and install Windows in it. If there would be no problem, this must mean the problem is with guest OS configuration.
     
  3. ckolibab

    ckolibab Bit poster

    Messages:
    1
    I am a heavy Parallels user - live it ... Love it... "This is an issue...."

    I have had CPU issues in the past, and managed to fix most of them. This issue in my eyes is not likely Snow Leopard, I am convinced it is a new iMac compatibility or driver issue. I have almost every MacBook flavor, a current iMac 24" and one of the brand new iMac 27"s .... The issue is absolutely in the iMac 27". The CPU peg follows the computer.

    I have used the same VM on multiple machines - no issues until it hits the new 27" (VERY BARE and Parallels is by far my main use for the mac)..... I have about 48 hours into this now - built XP from ground-up "very clean...." - and about 10 or 15 min in with minimal activity and the MAC CPU Pegs hard.... Interestingly this CPU peg is "not" seen within the VM for me... Hence there is not prl_cc process to shoot.... It does not matter.

    I have disabled sharing, adjusted mem, cpu's, and u name it....... I am now after killing myself on this certain that it is something within Parallels working with the new iMac hardware - in my case the 27".

    I know - u will want logs... details... have me read a KB, .. done it, glad to assist with Alpha or Beta bytes but know for fact this is an issue.

    Thx
     

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