Parallels 3120 quits unexpected every time when switch to FULL screen

Parallels 3120 quits unexpectedly every time when switch to FULL screen

I just downloaded it 3 days ago and now every time I go full screen, Parallels will just quit unexpectedly. I then get an error from OS X, telling me that the application just quit unexpectedly.

Has anyone seen this? I was able to go full screen before with no problem. And yes, I did uninstalled my existing Parallels tools and install the latest with build 3120.

I thought maybe it is a memory leak problem, but after several restart OS X and Parallels (shutting down XP) etc... I am getting this problem every time I go full screen.

Very strange. Please advice anyone.

Oh, I am running 3120 on an iMac 24 inch 2.16Ghz (Core 2 Duo) bla bla...

Thanks

 

Please post the text of the error you get from OSX - it contains some useful information.

Best regards,
Tim

 

Tim,

The error message from OS X is just a standard message box saying that the application quits unexpectedly and gave the options to reopen the app and OK button to close the dialog.

Is this good enough?

 

I have a similar problem relating to going full-screen, so I'll post it here rather than start another thread. Hope that's OK. My problem is that I have desktop icons in Windows arranged on the screen assuming it's a Full screen. When Parallels starts, it's always in a small window taking up only a quarter of my Mac OS screen. The icons get rearranged to fit in that smaller window. Then when I go full screen for Windows, those icons are in the smaller quarter-screen space.

Is it possible to have full screen be the default for Parallels? If this has been addressed elsewhere, please point me to the thread. I searched and didn't find it.

Thanks!

 

I'm having a similar problem. I just installed Parallels for first time from CD, then immediately upgraded to current beta. Full screen mode was working fine IF using my 21" Apple Display monitor. But when I disconnected monitor and tried it in my new Macbook (black duo2core), it just quits when switching to full screen mode. It opens fine in window mode.

Any advice appreciated- thanks.

 

Addendum

So... after rebooting the mac, all is now better. Full screen mode does work. The animation of opening to full screen is not smooth.... the screen looks terrible and then stayed in that poor look (everything just looking messed up on the screen). However, I was able to switch to window mode, and then back to full screen, and it looked fine after that. FYI, using a Macbook with 2 gb of ram.

 

Yes, i get the same response with every build since 1970 - running 10.4.8 on MacBook Pro 15" 2Ghz Intel Core Duo, 1GB SDRAM.

 

Same thing happens on my machine OFTEN. I can email you the entire crash report, just let me know where to send it.... very easy for me to reproduce.

tim
--

Date/Time: 2007-01-22 23:43:15.578 -0600
OS Version: 10.4.8 (Build 8L2127)
Report Version: 4

Command: Parallels
Path: /Applications/Parallels/Parallels Desktop.app/Contents/MacOS/Parallels
Parent: WindowServer [62]

Version: 2.5 (2.5 Build 3120.0)

PID: 985
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000010

Thread 0 Crashed:
0 com.apple.HIToolbox 0x92e04f39 HIObjectIsAccessibilityIgnored + 9
1 com.apple.HIToolbox 0x92e04e9c AXNotificationAXUIElementNotifyForAXUIElement + 44
2 com.apple.HIToolbox 0x92e04e55 AXNotificationHIObjectNotifyForObject + 97
3 com.apple.HIToolbox 0x92e04de0 AXNotificationHIObjectNotify + 50
4 com.parallels.desktop 0x0049d564 0x1000 + 4834660
5 com.parallels.desktop 0x003106f4 0x1000 + 3208948
6 com.parallels.desktop 0x002d7bc0 0x1000 + 2976704
7 com.parallels.desktop 0x0037d70a 0x1000 + 3655434
8 com.apple.HIToolbox 0x92dcc7eb DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1093
9 com.apple.HIToolbox 0x92dcbe90 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 304
10 com.apple.HIToolbox 0x92dcbd55 SendEventToEventTargetWithOptions + 55
11 com.apple.HIToolbox 0x92e14304 PostActivateEvent + 344
12 com.apple.HIToolbox 0x92e134e7 HiliteAndActivateWindow + 409
13 com.apple.HIToolbox 0x92e132af AdjustToNewWindowActivation(WindowData*, WindowContext*, OpaqueWindowPtr*, WindowData*) + 217
14 com.apple.HIToolbox 0x92e1568b PotentiallyAdjustToNewWindowActivation(WindowData*, WindowData*, WindowContext*, OpaqueWindowPtr*, WindowData*) + 111
15 com.apple.HIToolbox 0x92e14f93 BringToFrontAndActivateWindow(WindowData*, OpaqueWindowGroupRef*, unsigned char) + 133
16 com.apple.HIToolbox 0x92e1499c SelectWindow + 258
17 com.parallels.desktop 0x003196a9 0x1000 + 3245737
18 com.parallels.desktop 0x0037adea 0x1000 + 3644906
19 com.apple.HIToolbox 0x92dcc7eb DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1093
20 com.apple.HIToolbox 0x92dcbe90 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 304
21 com.apple.HIToolbox 0x92dcbd55 SendEventToEventTargetWithOptions + 55
22 com.apple.HIToolbox 0x92dd325d ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 357
23 com.apple.HIToolbox 0x92dccba2 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2044
24 com.apple.HIToolbox 0x92dcbe90 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 304
25 com.apple.HIToolbox 0x92dd30f0 SendEventToEventTarget + 56
26 com.parallels.desktop 0x0037520a 0x1000 + 3621386
27 com.parallels.desktop 0x0053be41 0x1000 + 5484097
28 com.parallels.desktop 0x004d151b 0x1000 + 5047579
29 com.parallels.desktop 0x004d1634 0x1000 + 5047860
30 com.parallels.desktop 0x002f2fdd 0x1000 + 3088349
31 com.parallels.desktop 0x00040efd 0x1000 + 261885
32 com.parallels.desktop 0x00006792 0x1000 + 22418
33 com.parallels.desktop 0x000066b9 0x1000 + 22201

 

Tim,

Please send the entire crash log to beta@parallels.com. I will have some more questions to ask via email once I have the log.

Best regards,
Tim

 

Full crash report has been sent via email. Let me know if I can be of any further assistance.

Tim
--