Problem downloading Version 5

Discussion in 'Installation and Configuration of Parallels Desktop' started by CarmelG, Nov 20, 2009.

  1. CarmelG

    CarmelG Bit poster

    Messages:
    1
    For over a week, I have not been able to download version 5, which I purchased on Nov 10. When I ping the server, I get a message back that the server has timed out. Any suggestions? Can I get a refund?
     
  2. Anupama A

    Anupama A Pro

    Messages:
    286
    Hello Carmel,

    Please try to download Parallels Desktop from a different web browser like Firefox on your Mac. Given below is the link from where you can download version 5:
    http://www.parallels.com/download/desktop/


    You can also get a refund within thirty days of purchase.
     

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