I installed the trial of 5 and it was a wreck. I deleted my Parallels 4 installation and everything else with Parallels' name in it to install 5. Now I want to go back to 4 and upgrade later. I have erased 5 Trial by dragging folder to wastebasket and also all similar. I reinstalled 4 thereafter, but it is not working correctly. I have installed and reinstalled Tools a couple times and they are not installed correctly. I can boot and work but my cursor does not go outside the Windows window without Ctrl-Alt, and there is no hardware acceleration and sound is no good. Should I reinstall the trial and the uninstall it in some other way (beside dragging to wastebasket)? Need a little help, please. Also, does anyone know if/when Parallels will be able to import VMWare Fusion 3.0 virtual machines? Will I be able to do that with Parallels 4? thanks a million, Pier
Hello, Please perform Windows Cleanup Utility on the Windows side. Download Windows Installer clean up utility from the link provided below: http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe Double-click the file to install the utility. On the Windows taskbar, click Start > Programs > Windows Installer CleanUp Utility to run the utility. Remove all entries for Parallels Tools. Once Parallels Tools has been deleted, reboot Windows and install Parallels Tools.