upgrade v3 to v6 don't work

Hi,

I try to enter old v3 serial to upgrade to v6 but serial don't work, impossible to contact support, chat...
very crasy !!!

Please help

Thanks

 

Ok I have just read that I need to purchase a full copy... It's very not clear I'm not happy

I need to buy full version now ?

Please clarify ?

 

Maybe a moderator can point me to the customer service if is exist in this company...

You buy a product and after you must buy an other, is theft !

thanks moderator to contact customer service, I am willing to bridge the difference in price but not buy a new version ...

 

Hello ilanbb,

Please create a Support request at http://www.parallels.com/support/. Your Support Code you can find under your account at www.parallels.com/account. We would be happy to help you with this issue.

 

Hi Leyla,

Thanks for attention, sending request...