printer offline

I am having great difficulty in enabling printing to work across both parallels and mac os in one setting, while it works fine on another. Both have most recent build of parallels, 6.0.11992

Setting one: Mac OS10.6.5 Intel core 2 duo; Windows XP home; canon mp610; USB; works perfectly sharing the printer seamlessly using the 'use my mac' driver

Setting two: Mac OS10.6.5 Intel core 2 duo (same model); Windows XP enterprise; canon mp990; USB; once used in parallels the printer seems to be captured by parallels making it unavailable to mac os until parallels is closed, or worse, permanently offline.

Sometimes closing down parallels releases the printer to mac, but if printing is attempted in parallels, the printer goes offline. The online/offline option when I right click the printer in windows does not work. The only way it can be brought online again is to uninstall then reinstall it under system preferences in mac os. However I can only do this if windows is suspended. Otherwise the mac cannot 'see' the printer.

I'm trying to use only the recommended 'use my mac' driver, but windows keeps defaulting to the printer install wizard, and the USB device icon lights up intermittently as windows searches for the printer.

I have also tried via bonjour for windows but with no success there either

I imported the VM from a real machine bringing across all the network connections, which originally included the windows canon 990 driver, which I have now uninstalled. However there still seems to be a trace of it somewhere.

As a mac person I am at a loss as to what to do.


later

I have sorted it out. For the record I needed to disable the plug and play element of windows using the control panel;

Two steps

1. Universal plug and play: admin tools/Services/UPNP/startup/ disabled in the standard tab

2. Disable SSDP and UPNP services in the extended tab

An alternative may be to set the above three panels to manual

 

Printer offline - Win7 edition

My mother-in-law is having the exact same problem getting Windows 7 to release printer control back to OSX 10.6 (a Brother MFC-790CW).

Thanks to your description, I was able to discontinue those services. I shut down Windows and Quit from Parallels. Brother provides a status monitor that clearly indicates online/offline status (along with a re-try, which is nice). And I could see that as soon as Windows was fully loaded, the OSX side stopped being able to see the printer.

Disconnecting the printer from the device menu was the easy first step that didn't work.

Are there any other options, other than quitting out of Parallels to print from OSX?

 

re printer offline and solution

Since my last post I discovered, as you did, that the fix works only to the point of stopping Windows from searching for the printer automatically at startup. However a close reading of p 115 of the Users Guide told me I needed to go to the devices menu, specifically usb devices, and disconnect the printer there. I was also able do it by right clicking the USB icon in the grey parallels status bar at the bottom of the window, and unchecking the printer.

Also, and you may have already done so, don't forget to delete the printer driver that may have been installed when windows found the printer; everything works best if you delete that and make the use my mac printer the default.

And the workaround is to suspend windows when not required, and printer control is returned to the mac.

Good luck

Adair

 

Thank you, Adair. That was exactly what I needed.

It is irritating that I got that close, and didn't see what was already there, but it's all good now.

Again,
Thank you.

 

printer problem

Happy to help.