Problem installing Transporter Agent on Windows 7

Discussion in 'Parallels Transporter' started by PohHuatO, Apr 8, 2011.

  1. PohHuatO

    PohHuatO Bit poster

    Messages:
    2
    I am having problem installing the Transporter Agent 6 on Windows 7 Home Premium.
    About 75% through the installation, the error 2378 pops up and the installation fails.
    I have searched the net and most refers to the VBScript dll must be registered at the HKEY_LOCAL_MACHINE.
    Done that but still does not work.
    I do not have any third party anti-virus or firewall installed.
    I have also tried installing as the 'administrator' user; still fail.
    Contacted Parallels support and they recommended much the same the I have already tried.

    Anyone got the installation working ?
     

    Attached Files:

  2. Stuw

    Stuw Parallels Developers

    Messages:
    296
    Hi

    Please, try to find parallels-transporter-install.log (usually it's placed in log/temp folder within user's directory) and send it to me.

    Thanks
     
  3. PohHuatO

    PohHuatO Bit poster

    Messages:
    2
    installation log attached

    Hi,
    The installation log is attached.
    Appreciate if you can find out what is the problem with the installation.

    Thanks
     

    Attached Files:

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