Error 1326 when installing Parallels Tools in Win7 64bit

Discussion in 'Windows Virtual Machine' started by AndrewMT, Apr 11, 2011.

  1. AndrewMT

    AndrewMT Bit poster

    Messages:
    2
    I recently installed Parallels 6 (Build 6.0.11994) on a fresh 10.6.7 OSX Installation. I created one Virtual Machine which runs a fresh installation of Win7 64bit in a Bootcamp partition (Bootcamp drivers and services installed). When I try to install Parallels tools, I get the following error:

    Error 1326. Error getting file security:
    c:\Windows\system32\Drivers\prl_boot.sys
    GetLastError: 5

    After I press "OK" on this error, the installation rolls back and I am forced to restart my Win7 virtual machine by the Parallels Tools installer. I have attached a screenshot of the error. Thanks for your help!
     

    Attached Files:

    AndrewMT, Apr 11, 2011
    #1
  2. YanaB

    YanaB Member

    Messages:
    22
    Hello!

    I suggest to do the following:

    Go to Virtual Machine menu --> Take a snapshot.
    Go to Control Panel --> Programs and features and remove Parallels Tools if present.
    Go to C:\Windows\system32\Drivers\ prl_boot.sys and remove this file.
    Restart the Virtual Machine and try to install Parallels Tools again.
     
    YanaB, Apr 19, 2011
    #2
  3. AndrewMT

    AndrewMT Bit poster

    Messages:
    2
    Thanks for the suggestion. Unfortunately, I cannot find the file "prl_boot.sys" in the "System32" folder.
     
    AndrewMT, Apr 29, 2011
    #3

Share This Page