Lion does not shut down since parallels is installed

Hi @all,

I need some help regarding the shutdown of Lion and parallels.
I'm new in parallels and I have installed the trial version.
The problem now is, that I can't shutdown my Mac. All windows and programms are closing fine and the shutdown begins... but then I only see this rotating mouse wheel. No shutdown. I need to press the powerbutton.

In verbose mode I see an error, that some services of parallels are still running and can't be killed.

Any ideas or solutions for this issue?

regards

 

Same here

Same here:

If I don't quit these processes before shutdown I get the same issue:

prl_disp_service
prl_naptd
prl_vm_app

Can anyone help?

 

Same here - any ideas or solutions for this issue?

BR

 

Looks like something goes wrong.

One of the VM failed to stop. If you remember which one or you have only one VM, start it after reboot and report a problem via menu.

Post this report here. We'll check what happened.

 

pls. see report ID 9779793

BR
romeo1024

 

Thanks for report. We are looking for problem.

 

Same case

I have the same problem after upgrading to Lion. It doesn't seem to shut down whenever I use Parallels. How to close those error services before i press shut down? Or Parallel is going to solve this issue?

 

Where I can quit the below?

prl_disp_service
prl_naptd
prl_vm_app

 

prl_vm_app is the process which prevents Lion from shutting down. It refers to Parallels Virtual Machine - I suggest you to suspend virtual machine manually from Virtual machine menu --> Suspend before shutting down your Mac until the issue will be solved by our Product Maintenance team

 

Any news? How long need wait for resolution?

 

Same or very similar Problem here and even without login after boot, so without starting a virtual machine before.
Lion 10.7.2 on my MBP hangs endless on shutdown if Parallels Desktop 7 (Build 7.0.15052 and earlier) has been installed.
When trying to uninstall Parallels Desktop 7 it hangs as well. Have to hold the power button of my MBP to shutdown.
It seems to help if i kill all prl - processes before shutdown.

 

Solution

I finally found out that an old test version of the Lancom VPN Client was not compatible with Parallels Desktop. After removing all Traces of the NCP-VPN Client (Lancom), now Paralles Desktop background processes terminate and Macos Lion does a normal shutdown.

 

I've posted on this in another thread . . . .

http://forum.parallels.com/showthread.php?t=257548