PArallels Mobile : can't login to my Mac user account

Hello

I have Parallels Desktop 6 (6.0.12094), running on a 2009 MacBookPro 13" with Mac OS X Lion 10.7.1.
My Virtual machines (Windows XP) are all using Parallels Tools.

I just have installed Parallels Mobile 3.0.510.1995 on my iPad.

I can connect to Parallels mobile Server in both MacbookPro and iPad, but my Mac login and password aren't accepted (I'm sure i'm typing them without any errors, of course)

I tried to use another mac user account, without success.

Where is the problem ?

 

Hello YannickF!

Please check that you use parallels registered account to login into Parallels Mobile.
You can find this account via main menu:
Parallels Desktop -> Preferences -> Mobile -> Email

Your Mac login is used while connecting to the host after login into
Parallels Mobile application.

 

I can connect with my registered account.

I log with parallels mobile, then I can see the name of my mac in the host list. Then it asks me my mac login to connect, and it doesn't work.
So I don't think the problem is with my registered account.

Thanks

 

Hi.

Could you please send us problem report (at Parallels Desktop specify Help->Report a problem) and post here it id?

 

It's donc : id is 10028895

Thanks

 

Done ! ID is 10028895