fusion user, free upgrade entitlement if buy now

Discussion in 'General Questions' started by JunwenH, Sep 2, 2011.

  1. JunwenH

    JunwenH Bit poster

    Messages:
    8
    Hi there
    I'm a Fusion user, I saw the news today. the new feature is pretty exciting.
    Just want to confirm that if I buy upgrade from fusion to PD6 today I can get free upgrade to PD7 on 6 Sept or so.

    Thank you.
     
  2. PhilipRoy

    PhilipRoy Bit poster

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    3
    I'm keen to know this also. I can't see it spelt out anywhere.

    Phil
     
  3. Specimen

    Specimen Product Expert

    Messages:
    3,242
    Why not wait a couple of days? :)
     
  4. PhilipRoy

    PhilipRoy Bit poster

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    3
  5. Specimen

    Specimen Product Expert

    Messages:
    3,242
    No mention? It has "Parallels Desktop 7" written in at least six separate occasions starting with the big title. :)

    They probably updated the page in the mean time, check it again.
     
  6. ikelleigh

    ikelleigh Bit poster

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    8
    I just did a Fusion cross-grade to Parallels 6 over the weekend and haven't gotten an upgrade key for Parallels 7 yet. I will contact customer support to see if it's on it's way. That page has changed to Parallels 7, but the one paragraph was there when I upgraded to 6:

    "You CAN run Lion and still use your VMs - using Parallels Desktop for Mac. Cross grade today and you'll be eligible for a complimentary upgrade to our next version."
     
  7. juliaplow

    juliaplow Hunter

    Messages:
    130
    Hi ikelleigh, if you purchased from www.parallels.com online store from August,1 then you will receive your free upgrade key to Parallels Desktop 7 within the next 7 business days. An automated message with the key will be sent to the email address indicated in the order of version 6.
     
  8. juliaplow

    juliaplow Hunter

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    130
  9. ikelleigh

    ikelleigh Bit poster

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    8
    I saw that reply in another post and have to ask, why on earth does it take 7 business days to send an automated email? I would expect that kind of delay if I was getting the key in snail mail with a boxed copy of the software.
     
  10. EkapolT

    EkapolT Junior Member

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    17
    When I bought PD6 from parallels.com, it takes 2-3 days before I received key. That's the longest turnaround time for me when buying software online.
     
  11. PhilipRoy

    PhilipRoy Bit poster

    Messages:
    3
    I waited a few hours and the page was updated more...it took me straight to the purchase of Parallels 7 and not 6. All good!

    Phil
     
  12. JessicaW

    JessicaW Banned

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    I know, it is the longest time for us to received any confirmation in transactions online. But, its worth the wait. And we just can't blame them, because I know they verify everything before sending the confirmation on email [​IMG]
     

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