Have Free Upgrade to 7 Emails been sent ?

Discussion in 'General Questions' started by MikeG520, Sep 9, 2011.

?

Have you got your Free upgrade to version 7 key email yet ?

  1. yes

    2 vote(s)
    6.9%
  2. no

    27 vote(s)
    93.1%
  1. SanjivK

    SanjivK Bit poster

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    2
    wow - just arrived like 30 seconds after your post, many thanks LiudmilaA!!!! :)
     
  2. C Powell

    C Powell Bit poster

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    2
    I purchased PD6 via the Parallels store on August 19, but I've not received an upgrade key yet...
     
  3. adamjamespage

    adamjamespage Bit poster

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    3
    Still no email for me either. When are they going to be sent?
     
  4. Mili1234

    Mili1234 Bit poster

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    1
    Purchased PD6 for Mac on august 28 and still waiting for upgrade key.....
     
  5. danseely

    danseely Bit poster

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    3
    Still waiting for my v7 key

    Parallels Desktop v6 purchased 8-16. Help?
     
  6. Bruno21

    Bruno21 Bit poster

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    2
    Hello Parallels

    i purchased PD6 on www.parallels.com/fr aug 30 and still waiting for the upgrade key till today.
     
  7. juliaplow

    juliaplow Hunter

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    130
    Dear Bruno21, I created a ticket 1221160 for you. Please check your inbox.
     
  8. juliaplow

    juliaplow Hunter

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    130
    Dear danseely, i do not see any orders placed by you in our online store. Most probably you purchased from a reseller or retail outlet. In this case please submit a free upgrade form at:

    http://www.parallels.com/keyfor7/request/ - for North America
    http://www.parallels.com/keyfor7/request/emea/

    As an alternative you may submit support request at: www.parallels.com/support/request > Customer Service and Licensing

    after that describe your issue and attach your invoice copy for Parallels Desktop 6 purchase.

    More information available here:

    http://www.parallels.com/keyfor7
    http://kb.parallels.com/8740
     
  9. LiudmilaA

    LiudmilaA Bit poster

    Messages:
    83
    C Powell, Mili1234,

    Your free upgrade keys have been emailed to you.

    adamjamespage,

    As far as we can see, your free upgrade keu was provided to you in your ticket on Friday and is already registered.
     
  10. MarkMoxon

    MarkMoxon Bit poster

    Messages:
    2
    Upgrade key not received yet

    Hi Parallels.

    I bought Parallels Desktop 6 on 8 August 2011, but I haven't received my upgrade key yet. Can you help?

    Many thanks.

    Mark
     
  11. juliaplow

    juliaplow Hunter

    Messages:
    130
    Dear MarkMoxon, I just resent your key to the email associated with the order. Please check your inbox and if there is still nothing please immediately let me know.
     
  12. MarkMoxon

    MarkMoxon Bit poster

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    2
    Email received

    It's just arrived - thanks juliaplow, much appreciated!

    Mark
     
  13. Bruno21

    Bruno21 Bit poster

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    2
    Thanks juliaplow !
    Got my key and PD7 installed.
     
  14. Morton

    Morton Bit poster

    Messages:
    2
    Upgrade to version 7

    Hi

    I bought Parallels Desktop 6 on 29 August 2011 but I haven't received my upgrade key yet. You've got my correct email details. Can you please have a look at this for me.

    Thanks
    Jamie
     
  15. juliaplow

    juliaplow Hunter

    Messages:
    130
    Hello Morton, I just resent your free upgrade key. Please check your inbox.
     
  16. Morton

    Morton Bit poster

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    Thanks very much. All sorted.
     
  17. jlmitnick

    jlmitnick Bit poster

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    Hello, I have not received an upgrade key either. I purchased Parallels Desktop 6 for Mac on 8/13/11 and have been waiting patiently for the key that's supposed to be sent "automatically within 7 business days". It's about 10 business days later...
     
  18. juliaplow

    juliaplow Hunter

    Messages:
    130
    hello
    jlmitnick, I just manually resent key for you.
     
  19. jlmitnick

    jlmitnick Bit poster

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    2
    Thanks very much for the super fast response. Installing it now!
     
  20. C Powell

    C Powell Bit poster

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    2
    Hi, Parallels. Although LiudmilaA sent my key I did not receive it. I have now temporarily disabled all anti-spam measures at the ISP level. Could Parallels please re-send me my PD7 key? Thank you!
     

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