to the parallels tools programmers...

Discussion in 'Windows Virtual Machine' started by tenji73, Nov 24, 2011.

  1. tenji73

    tenji73 Bit poster

    Messages:
    2
    are you guys ever going to fix the vbscript issues during the installation of the parallels tools?
    i am parallels user since version 2 & i am getting really sick hacking my windows registry after EVERY parallels update (btw. paying 80% of the full version price for each update is disproportional expensive!)

    none of your solutions work for me this time... i wouldn't upgrade from the perfectly running parallels 6 if i knew it before..

    i'm really disappointed
    tom
     
  2. aak

    aak Member

    Messages:
    73
    Hi, Tom!

    Thank you for contacting us on this! In the majority of cases VBScript issues are caused by broken VBScript infrastructure or by antivirus/anti-spyware/security software.
    Have you tried to contact our support regarding this issue? Could you provide me with a support ticket ID so I could investigate Problem Report and logs in order to investigate your issue?
     
  3. tenji73

    tenji73 Bit poster

    Messages:
    2
    hi aak,
    thanks for your quick response! i am sure, there is a reason for that.. but there has to be an easy solution for users to install your software.
    after 3 hours of hacking yesterday my windows didn't start anymore and i was glad to have a time machine backup so i could get back to previous parallels/windows versions..
    i don't use windows as a toy but as a tool - i'll contact your support eventually one day.
    one more thing i've learned here again: never touch a running system! ;-)
    tom
     

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