What am I missing here? I posted my question to Parallels and I received a follow-up email basically blowing off my question????
"Dear Valued Customer,
We are writing to follow up with you about your issue/question with ticket ID #1268277. We have not heard back from you in the last three days and would like to know if there is anything else that we can do to assist you?
You can review your ticket history or respond to your ticket at https://support.parallels.com. If you forgot your password please click "Forgot my password". If we may close this request, please click on the Resolve button in the ticket or you may Reply to this email and simply enter "RESOLVED" as your response."
Here is the ticket information. If anyone can see a solution in this cryptic message please explain to me?
QUOTE:
Wed Nov 23 10:43:28 2011 RT_System - PD 7 Build '15052' added
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Wed Nov 23 10:43:29 2011 + 1 S RT_System - Country 'United States' added
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Wed Nov 23 10:43:29 2011 + 0 S RT_System - Case Origin 'E-Mail' added
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Wed Nov 23 10:43:29 2011 + 0 S - Customer Michael Aronis () added
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Wed Nov 23 10:43:29 2011 + 0 S - SupportTypeId changed from (no value) to PD Registered
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Wed Nov 23 10:43:29 2011 + 0 S - CreatedByContract changed from (no value) to 'FAKE4EC320755C4666'
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Wed Nov 23 10:43:29 2011 + 0 S - Severity changed from (no value) to Severity Four (Enhancement)
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Wed Nov 23 10:43:30 2011 + 1 S - ETAlastUpdated changed from (no value) to 2011-11-23 10:43:30
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Wed Nov 23 10:43:30 2011 + 0 S - ETA changed from (no value) to 2011-11-24 10:43:30
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Wed Nov 23 10:43:30 2011 + 0 S - Ticket created
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I cloned my XP OS (mainly to move it to my second hard drive, create a copy for "Games XP" for my son, and not use up my solid state hard drive space with games) and all was fine. I created with the tools a second virtual hard drive, started the new cloned copy of XP (Game XP), formatted the new drive and then used it. Game XP now had a drive C: and a drive E:. I moved several programs to it, adjusted my XP registry and all three programs ran fine. I then shut down Game XP, returned to the original XP install (Work XP) which worked fine. I uninstalled three games programs on Work XP. Then I shut down Work XP, and rebooted Game XP. The second hard drive disappeared! When I check with XP tools the "virtual physical drive" was there but listed as unallocated!). I checked the Main File for for the "Game XP" virtual OS and it contained the second hard drives file with 15 gigs of content. See Snap Show image which shows "Show Package Contents" for both the main VM file and !
then the SECOND hard drive file.
How do I recover this 'missing unallocated virtual second hard drive?"
Mike
Download Screen Shot 2011-11-22 at 10.27.40 PM.png
image/png 172.4k
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Thu Nov 24 04:53:17 2011 + 18 H girishankar.m - Status changed from 'new' to 'waiting for customer'
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Thu Nov 24 04:53:17 2011 + 0 S girishankar.m - Status changed from 'new' to 'waiting for customer'
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Thu Nov 24 04:53:18 2011 + 1 S girishankar.m - ETAlastUpdated changed from 2011-11-23 10:43:30 to 2011-11-24 04:53:18
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Thu Nov 24 04:53:18 2011 + 0 S girishankar.m - ETAlastUpdated changed from 2011-11-23 10:43:30 to 2011-11-24 04:53:18
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Thu Nov 24 04:53:18 2011 + 0 S girishankar.m - ETA changed from 2011-11-24 10:43:30 to (discount)
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Thu Nov 24 04:53:18 2011 + 0 S girishankar.m - ETA changed from 2011-11-24 10:43:30 to (discount)
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Last edited: Nov 25, 2011