(Bluetooth) Unable to connect the USB device to your virtual machine.

Discussion in 'General Questions' started by marker227, Apr 14, 2011.

  1. marker227

    marker227 Bit poster

    Messages:
    4
    "Unable to connect the USB device to your virtual machine.
    The device cannot be connected now. Please try again later."


    Mac Pro Late 2008
    Mac OS X 10.6.7

    Parallels 6.0.11994


    Ever since I updated to 10.6.7 I can not use Bluetooth in Parallels...

    I've tried reinstalling Parallels. Deleting plists, extensions, and even reinstalling the drivers for Windows 7.

    I can CONFIRM this issue is not at all connected to my Windows 7 partition. I confirmed this with Parallels support and restoring my Mac OS X back to 10.6.6.




    Does anyone have a clue as to why this is happening to me? My friend on his Macbook Pro has the same software and updates and he does not have an issue...
     
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  3. marker227

    marker227 Bit poster

    Messages:
    4
    Have you tried reinstalling your system completely and then installing Parallels to see if it works on a fresh system (on 10.6.7)?
     
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  5. marker227

    marker227 Bit poster

    Messages:
    4
    I did the same exact thing... Only works on 10.6.6 for me.

    Note, I tried VMFusion as well.. Same problem!
     
  6. Arnoudv

    Arnoudv Bit poster

    Messages:
    1
    Exactly the same problem!

    March 22th software update brought my system to OS X 10.6.7. Since then: NO BlueTooth anymore under WindowsXP (also tried Windows7). This has been working for a long time fine, and I'm sure it is related to the 10.6.7 update.

    Parallels developers: Do something about this ASAP please!
     
  7. CaryM

    CaryM Bit poster

    Messages:
    1
    Same issue, subscribing.
     
  8. Fing

    Fing Bit poster

    Messages:
    5
    Bluetooth Fail

    I've had the same problems. Worked ok until 10.6.7. After lots of deleting and reinstalling as per http://kb.parallels.com/en/5962 , I rolled back to 10.6.6 and it's now OK again.

    I posted a notification to Parallels tech support and got this answer:

    <snip>
    ......
    Please start Windows virtual machine. Click on start -> Control Panel -> Add and remove programs. If you find any blue tooth drivers then please uninstall. Restart Windows.
    ......
    <snip>

    I'm not inclined to waste any more time on this, but this may work.... perhaps it could help someone else. If so, please let us ( and Parallels) know how you go.

    Also, may i suggest that everyone who is having this problem log a request with tech support.

    Cheers
     
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  11. essarr

    essarr Bit poster

    Messages:
    5
    try 10.6.8 - sems to have fixed the problem. (But still working out how to get the bluetooth mouse to show a real pointer - I suspect the parallels tools are interfering with it)
     
  12. AmauryV

    AmauryV Member

    Messages:
    31
    no new news?
     

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