Cannot remove or install software

Discussion in 'Windows Virtual Machine' started by Edward Denny, Feb 5, 2012.

  1. Edward Denny

    Edward Denny Bit poster

    Messages:
    7
    I am using Parallels Desktop 6 for Mac Build 6.0.12106. Either attempting to remove software using Control Panel or installing new software I get the error message "Could not access network location \\.psf\.Home\Desktop. I can't find anything in the KB to help. Any suggestions? This doesn't strike me as something an upgrade to 7 would fix but if I'm wrong, please tell me. I'm running Mac OS X 10.7.3.
     
  2. YanaYana

    YanaYana

    Messages:
    1,666
    Please open regedit from the start menu (run - >regedit), make a backup before (e.g. snapshot)
    In regedit change all \.psf\.Home strings to \psf\Home, use search with ctrl+F
     
  3. Edward Denny

    Edward Denny Bit poster

    Messages:
    7
    Thanks, I will try. Not too good in Windows anymore.
     
  4. DorisB

    DorisB Bit poster

    Messages:
    1
    My CorelDraw 9 CD was not seen by Windows XP so I could not reinstall it

    I installed CorelDraw 9 successfully years ago but lately, it has been acting strangely. I was able to remove the software but now, start, run does not see the d: drive and I cannot install CorelDraw again.

    I have Parallels Desktop 3.0 for Mac Build 5638 (5/6/09).

    I saw YanaYana's suggestion to "Please open regedit from the start menu (run - >regedit), make a backup before (e.g. snapshot) In regedit change all \.psf\.Home strings to \psf\Home, use search with ctrl+F"

    and wonder if that would work for me.
     
  5. YanaYana

    YanaYana

    Messages:
    1,666
    DorisB,
    No, unfortunately it would not work for version 3, in PD 3 path to psf starts with ".psf".
    I suggest you to reinstall Parallels Tools.
     

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