Help Troubleshoot Intermittent Hangs - Is it Parallels?

Discussion in 'macOS Virtual Machine' started by WyC, Oct 20, 2010.

  1. WyC

    WyC Bit poster

    Messages:
    6
    Hey, I'm running a Mac Pro (Early 2008) with 6GB Ram, Parallels 6 and the latest version of Snow Leopard and have been having intermittent hangs in the system where kernel_task takes up all the processing power to the point where the mouse can barely move around for about 10-30 seconds and then things clear up. Happens several times a day. I thought it was a failing hard drive so I replaced the drive with a brand new one and am still having the same problem. I tried rummaging through the console logs and did notice some things failing having to do with parallels. Can someone help me with 2 things, 1, provide you with the proper info and log info and 2, help me figure out if parallels is in fact the problem? Thanks.
     
  2. joevt

    joevt Forum Maven

    Messages:
    1,229
    How much RAM is given to your virtual machine in the virtual machine configuration? Try setting it to 3 or 2 GB.
     
  3. WyC

    WyC Bit poster

    Messages:
    6
    768 MB. Would this effect things even when Parallels is not running? Does it's processes in the LaunchAgent and LaunchDaemons pull from this preference?
     
  4. joevt

    joevt Forum Maven

    Messages:
    1,229
    Parallels settings do not effect things when Parallels is not running.

    What things do you see failing in the console log? You can copy and paste here.

    Are you using Time Machine?

    Are you using virus or disk protection utilities?

    Try disabling those.
     
  5. WyC

    WyC Bit poster

    Messages:
    6
    which console log should i post? the system one and the parallels one? or just the parallels one?
     
  6. joevt

    joevt Forum Maven

    Messages:
    1,229
    Post the console logs where you "noticed some things failing having to do with parallels".

    What operating system are you running on the virtual machine? You are posting to the Mac OS X Guest OS Discussion forum so that means it's Leopard or Snow Leopard. So is it kernel_task on your Mac or on the virtual machine that is taking up all the processing power? Are the logs from your Mac or the virtual machine?

    Your Mac has 6 GB of RAM so you could possibly allocate 1 or 2 or even 3 GB to the virtual machine.
     
  7. WyC

    WyC Bit poster

    Messages:
    6
    paralells log

    here is the fresh parallels log from today. i pulled it right after the problem occured. i'll post the system log after this is reviewed. Parallels was not directly running at the moment this happened. Let me know if anything stands out. Thanks.

    10-28 09:13:09.067 F /disp:162:1b03/ Execute mode is DESKTOP_MAC.
    10-28 09:13:09.118 F /disp:162:1b03/ DAYLY TIMESTAMP: 2010-10-28 09:13:09 ( version = 6.0.11826.611899 )
    10-28 09:13:09.146 F /cmn_utils:162:1b03/ ParallelsDirs::Init( ) was called. Current app mode = 1 ( DESKTOP_MAC ) build version: 6.0.11826.611899 Tue, 19 Oct 2010 18:13:56
    10-28 09:13:09.159 F /disp:162:1b03/ RLIMIT_NOFILE changed to maximum: 10240
    10-28 09:13:09.160 F /disp:162:1b03/ Parallels Dispatcher is processing configuration file /Library/Preferences/Parallels/dispatcher.desktop.xml
    10-28 09:13:09.165 F /disp:162:1b03/ Parallels Dispatcher ID={0021c44e-3eb3-4f76-ae20-2a66a10f30f7} configuration loaded successfully.
    10-28 09:13:09.165 F /disp:162:1b03/ Applying initial verbose log level. bVerboseLogEnabled=0
    /drv/ HypApic.c:230 Host APIC phy 0xFEE00000 lin 0x781ee000 ver 0x14
    /drv/ HypVtd.c:3718 [vtdInit]
    /drv/ HypVtd.c:3734 [vtdInit] VTD initialization disabled
    /drv/ HypLowCache.c:173 Low cache initialized (10272 kB for 12 VMs on 6144 MB)
    /drv/ HypSMBios.c:54 Failed to find SMBios entry point
    /drv/ HypModule.c:174 Parallels IPI irq = 0 ipi = 0(0x0)
    /drv/ HypModule.c:181 Parallels Hypervisor 6.0.11826.611899 loaded.
    /drv/ HypIoctls.c:911 Ioctl VT-d status: 0
    10-28 09:13:12.884 F /disp:162:1b03/ initDispConfig() completed.
    10-28 09:13:13.106 F /disp:162:1b03/ initVmDirCatalogue() completed.
    10-28 09:13:13.141 F /disp:162:1b03/ loaded license state: [is valid], PRL_ERR_SUCCESS (0)
    10-28 09:13:13.275 F /disp:162:1b03/ First start of statistic reporter
    10-28 09:13:13.275 F /disp:162:890b/ Task '24Task_AutoStatisticReport' with uuid = {6d61d2bb-4189-4026-8f79-0126f0e78ce3} was started
    10-28 09:13:13.275 F /disp:162:8a07/ Task '24Task_AutoUpdateBlacklist' with uuid = {f734b8f5-0354-445b-a308-923cff67f0e9} was started
    10-28 09:13:13.275 F /disp:162:1b03/ Parallels Dispatcher initialization finished
    10-28 09:13:13.276 F /disp:162:8b03/ Task '18Task_SyncVmsUptime' with uuid = {812ca7bc-82d2-488f-be27-6fd06b9bffcd} was started
    10-28 09:13:13.276 F /disp:162:8b03/ Synchronization up time task was not started due to timeout is zero !
    10-28 09:13:13.276 F /disp:162:1b03/ CDspVmAutoprotectManager::Init()
    10-28 09:13:13.276 F /disp:162:8b03/ Task '18Task_SyncVmsUptime' with uuid = {812ca7bc-82d2-488f-be27-6fd06b9bffcd} was finished with result PRL_ERR_SUCCESS (0) )
    10-28 09:13:13.313 F /disp:162:1b03/ Parallels Dispatcher started
    10-28 09:13:13.402 F /disp:162:9253/ Start handle system notification on devices state change
    10-28 09:13:13.405 F /disp:162:9253/ NET_RT_IFLIST: buf overflow: 76z < 112z
    10-28 09:18:13.481 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 09:18:13.481 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 09:18:13.505 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 09:18:38.547 F /prl_naptd:236:207/ prl_naptd will run in proxy mode.
    10-28 09:18:38.811 F /cmn_utils:236:207/ ParallelsDirs::Init( ) was called. Current app mode = 1 ( DESKTOP_MAC ) build version: 6.0.11826.611899 Tue, 19 Oct 2010 18:13:56
    10-28 09:18:38.997 F /prl_naptd:236:207/ Current maxfiles_limit is 1024 (sys_val=1024)

    10-28 09:23:13.455 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 09:23:13.456 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 09:23:13.480 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 09:28:13.467 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 09:28:13.467 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 09:28:13.491 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 09:33:13.501 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 09:33:13.502 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 09:33:13.526 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 09:38:13.515 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 09:38:13.516 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 09:38:13.540 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 09:43:13.502 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 09:43:13.503 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 09:43:13.527 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 09:48:13.514 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 09:48:13.515 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 09:48:13.539 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 09:53:13.526 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 09:53:13.527 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 09:53:13.551 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 09:58:13.538 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 09:58:13.539 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 09:58:13.563 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 10:03:13.550 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 10:03:13.551 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 10:03:13.575 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 10:08:13.562 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 10:08:13.563 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 10:08:13.587 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 10:13:13.574 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 10:13:13.575 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 10:13:13.599 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 10:18:13.587 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 10:18:13.587 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 10:18:13.611 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 10:23:13.599 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 10:23:13.599 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 10:23:13.623 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 10:28:13.611 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 10:28:13.611 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 10:28:13.636 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 10:33:13.623 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 10:33:13.624 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 10:33:13.648 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 10:38:13.636 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 10:38:13.652 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 10:38:20.252 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
     
  8. WyC

    WyC Bit poster

    Messages:
    6
    here's the 2nd half

    10-28 10:43:13.648 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 10:43:13.648 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 10:43:13.673 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0

    over and over again and then

    10-28 11:46:14.020 F /disp:162:9253/ On enter : dev_type = 6 dev_name = IOMedia event_code = 1
    10-28 11:46:14.072 F /disp:162:9253/ On exit : dev_type = 6 dev_name = IOMedia event_code = 1
    10-28 11:48:13.812 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 11:48:13.813 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 11:48:13.839 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 11:53:13.825 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 11:53:13.825 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 11:53:13.851 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0

    over and over...

    10-28 12:18:13.906 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 12:18:13.906 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 12:18:13.934 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 12:20:13.843 F /disp:162:9253/ On enter : dev_type = 6 dev_name = IOMedia event_code = 0
    10-28 12:20:13.873 F /disp:162:9253/ On exit : dev_type = 6 dev_name = IOMedia event_code = 0
    10-28 12:23:13.901 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 12:23:13.901 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 12:23:13.927 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 12:25:05.837 F /disp:162:9253/ On enter : dev_type = 6 dev_name = IOMedia event_code = 1
    10-28 12:25:05.884 F /disp:162:9253/ On exit : dev_type = 6 dev_name = IOMedia event_code = 1
    10-28 12:28:13.914 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 12:28:13.915 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 12:28:13.941 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 12:31:26.478 F /disp:162:9253/ On enter : dev_type = 6 dev_name = IODVDMedia event_code = 0
    10-28 12:31:26.544 F /disp:162:9253/ On exit : dev_type = 6 dev_name = IODVDMedia event_code = 0
    10-28 12:31:28.881 F /disp:162:9253/ On enter : dev_type = 6 dev_name = IODVDMedia event_code = 1
    10-28 12:31:28.916 F /disp:162:9253/ On exit : dev_type = 6 dev_name = IODVDMedia event_code = 1
    10-28 12:33:13.927 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 12:33:13.928 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 12:33:13.955 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 12:34:08.213 F /disp:162:9253/ On enter : dev_type = 6 dev_name = IODVDMedia event_code = 0
    10-28 12:34:08.243 F /disp:162:9253/ On exit : dev_type = 6 dev_name = IODVDMedia event_code = 0
    10-28 12:38:13.940 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 12:38:13.952 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 12:38:13.979 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 12:42:52.612 F /disp:162:9253/ On enter : dev_type = 6 dev_name = IOCDMedia event_code = 1
    10-28 12:42:52.807 F /disp:162:9253/ On exit : dev_type = 6 dev_name = IOCDMedia event_code = 1
    10-28 12:42:52.808 F /disp:162:9253/ On enter : dev_type = 6 dev_name = IOCDMedia event_code = 0
    10-28 12:42:52.835 F /disp:162:9253/ On exit : dev_type = 6 dev_name = IOCDMedia event_code = 0
    10-28 12:42:53.949 F /disp:162:9253/ On enter : dev_type = 6 dev_name = IOCDMedia event_code = 1
    10-28 12:42:53.979 F /disp:162:9253/ On exit : dev_type = 6 dev_name = IOCDMedia event_code = 1
    10-28 12:43:13.953 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 12:43:13.953 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 12:43:13.980 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 12:46:57.165 F /disp:162:9253/ On enter : dev_type = 6 dev_name = IOCDMedia event_code = 0
    10-28 12:46:57.204 F /disp:162:9253/ On exit : dev_type = 6 dev_name = IOCDMedia event_code = 0
    10-28 12:48:13.982 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 12:48:13.983 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 12:48:14.011 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 12:52:07.409 F /disp:162:9253/ On enter : dev_type = 6 dev_name = IOCDMedia event_code = 1
    10-28 12:52:07.446 F /disp:162:9253/ On exit : dev_type = 6 dev_name = IOCDMedia event_code = 1
    10-28 12:52:28.452 F /disp:162:9253/ On enter : dev_type = 6 dev_name = IOCDMedia event_code = 0
    10-28 12:52:28.499 F /disp:162:9253/ On exit : dev_type = 6 dev_name = IOCDMedia event_code = 0
    10-28 12:53:14.082 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 12:53:14.082 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 12:53:14.109 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 12:58:13.992 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 12:58:13.993 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 12:58:14.019 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 13:03:14.004 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 13:03:14.004 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 13:03:14.031 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 13:08:14.017 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 13:08:14.017 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 13:08:14.044 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 13:13:14.031 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 13:13:14.031 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 13:13:14.058 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 13:18:14.044 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 13:18:14.044 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 13:18:14.071 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 13:23:14.055 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 13:23:14.080 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 13:23:14.108 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 13:28:14.208 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 13:28:14.229 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 13:28:14.260 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 13:33:14.104 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 13:33:14.128 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 13:33:14.155 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 13:38:14.109 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 13:38:14.128 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 13:38:14.155 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 13:43:14.107 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 13:43:14.127 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 13:43:14.155 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 13:48:14.357 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 13:48:14.377 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 13:48:14.403 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 13:53:14.159 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 13:53:14.184 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 13:53:14.211 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 13:58:14.165 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 13:58:14.192 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 13:58:14.224 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 14:03:14.159 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 14:03:14.159 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 14:03:14.185 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 14:04:17.052 F /disp:162:1b03/ No clients connect to VM {4daff1db-e7e2-4c53-98b0-e64874346b1f} with required permissions
    10-28 14:04:17.052 F /disp:162:1b03/ No clients connect to VM {0b20e611-b9d5-4922-8d02-77032740913d} with required permissions
    10-28 14:04:17.052 F /disp:162:1b03/ No clients connect to VM {01bb931c-5dd5-4697-90d9-07a37039a43d} with required permissions
    10-28 14:08:14.295 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 14:08:14.296 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 14:08:14.322 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
    10-28 14:13:14.216 F /disp:162:8d03/ Hardware Configuration was changed !
    10-28 14:13:14.240 F /disp:162:8d03/ On enter : dev_type = 0 dev_name = event_code = 0
    10-28 14:13:14.267 F /disp:162:8d03/ On exit : dev_type = 0 dev_name = event_code = 0
     
  9. joevt

    joevt Forum Maven

    Messages:
    1,229
    I don't notice anything in your log that I don't see in my own log at /Library/Logs/parallels.log. I also notice the "Hardware Configuration was changed !" messages whenever I mount or eject disks even though Parallels Desktop isn't running. I guess this is normal but I don't know why it would need to track this while Parallels Desktop is not running and no virtual machines are running either. It seems like a waste of cycles and disk space. Maybe it's part of a feature I don't use.

    Do you know exactly what time the hang occurs? It helps to have the clock showing in the menu bar with the seconds showing, then note the time when the hang starts and when the hang ends, then look for those times in the logs.
     
  10. WyC

    WyC Bit poster

    Messages:
    6
    good advice. i'll try this again and try to narrow in on the time so we dont have to rummage through hundreds of lines.
     
  11. samx

    samx Junior Member

    Messages:
    18
    i'm also seeing the "Hardware Configuration was changed !" message in the parallels.log when i'm not even running parallels. it seems to be occuring every 5 minutes, so it must be one of these background processes doing it:
    prl_disp_service (root)
    prl_naptd (root)
    prl_naptd (user)

    11-01 10:02:57.301 F /disp:184:7b03/ Hardware Configuration was changed !
    11-01 10:02:57.301 F /disp:184:7b03/ On enter : dev_type = 0 dev_name = event_code = 0
    11-01 10:02:57.366 F /disp:184:7b03/ On exit : dev_type = 0 dev_name = event_code = 0
    11-01 10:07:57.294 F /disp:184:7b03/ Hardware Configuration was changed !
    11-01 10:07:57.294 F /disp:184:7b03/ On enter : dev_type = 0 dev_name = event_code = 0
    11-01 10:07:57.339 F /disp:184:7b03/ On exit : dev_type = 0 dev_name = event_code = 0
    11-01 10:12:57.475 F /disp:184:7b03/ Hardware Configuration was changed !
    11-01 10:12:57.475 F /disp:184:7b03/ On enter : dev_type = 0 dev_name = event_code = 0
    11-01 10:12:57.520 F /disp:184:7b03/ On exit : dev_type = 0 dev_name = event_code = 0
    11-01 10:17:57.285 F /disp:184:7b03/ Hardware Configuration was changed !
    11-01 10:17:57.285 F /disp:184:7b03/ On enter : dev_type = 0 dev_name = event_code = 0
    11-01 10:17:57.329 F /disp:184:7b03/ On exit : dev_type = 0 dev_name = event_code = 0
    11-01 10:22:57.277 F /disp:184:7b03/ Hardware Configuration was changed !
    11-01 10:22:57.278 F /disp:184:7b03/ On enter : dev_type = 0 dev_name = event_code = 0
    11-01 10:22:57.324 F /disp:184:7b03/ On exit : dev_type = 0 dev_name = event_code = 0
    11-01 10:27:57.273 F /disp:184:7b03/ Hardware Configuration was changed !
    11-01 10:27:57.273 F /disp:184:7b03/ On enter : dev_type = 0 dev_name = event_code = 0
    11-01 10:27:57.319 F /disp:184:7b03/ On exit : dev_type = 0 dev_name = event_code = 0
    11-01 10:32:57.339 F /disp:184:7b03/ Hardware Configuration was changed !
    11-01 10:32:57.339 F /disp:184:7b03/ On enter : dev_type = 0 dev_name = event_code = 0
    11-01 10:32:57.385 F /disp:184:7b03/ On exit : dev_type = 0 dev_name = event_code = 0
    11-01 10:37:57.264 F /disp:184:7b03/ Hardware Configuration was changed !
    11-01 10:37:57.264 F /disp:184:7b03/ On enter : dev_type = 0 dev_name = event_code = 0
    11-01 10:37:57.309 F /disp:184:7b03/ On exit : dev_type = 0 dev_name = event_code = 0
     
  12. samx

    samx Junior Member

    Messages:
    18
    i am no longer seeing the constant "Hardware Configuration was changed !" message in the parallels.log in version 6.0.11990.621014, so that's a good thing.
     
  13. MerylS

    MerylS Junior Member

    Messages:
    18
    Yes I`m agree with you. good recommendation. i am going to do that once more and take a look at to slender in on the time therefore we have a tendency to don't have to be compelled to rummage through many lines.
     

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