Warning - Parallels 8 Unusable on Retina with External Display

Discussion in 'Installation and Configuration of Parallels Desktop' started by digitalc, Sep 1, 2012.

  1. gnuphdiv

    gnuphdiv Bit poster

    Messages:
    3
    Visio issue, mbp retina, windows 7, visio 2010

    Screenshot attached. Having the same Visio issue as per the following as Jer087,

    can you reproduce Visio issue and submit a problem report via Parallels Help menu, post you report ID here.
     

    Attached Files:

    Last edited: Sep 11, 2012
  2. gnuphdiv

    gnuphdiv Bit poster

    Messages:
    3
    temporary fix if u urgently need visio...
    Configure>hardware>video> untick "enable full resolution"
    Reboot VM, startup visio, shapes pane Visio magically reappears.

    please fix permanently parallels!
     
  3. gnuphdiv

    gnuphdiv Bit poster

    Messages:
    3
    temporary visio fix,

    temporary fix if u urgently need visio (based on my own config of course)...

    Configure>hardware>video> untick "enable full resolution"
    Reboot VM, startup visio, shapes pane Visio magically reappears.

    if it helps i am using mbp retina, windows 7 and visio 2010

    please fix permanently parallels guys! would be great to have everything in retina goodness =)
     
  4. RyanBlanks

    RyanBlanks Bit poster

    Messages:
    1
    Not just you

    @Gawie
    Having the same issue. If I use the out of the box settings, Outlook looks great on the Retina Display, but completely blurry on my External monitor. Only solution I've found is to turn off the retina support in PD8, which kind of defeats the purpose of having the Retina Support to begin with.

     
  5. Gawied

    Gawied Junior Member

    Messages:
    14
    Thanks for confirming @RyanBlanks!

    Now the BIG question - is Parallels doing something about this? Can we expect an update soon? They went awfully quiet lately!

    Please Parallels team please don't leave your loyal customers in the dark too long.

    Cheers,
    Gawie
     
  6. sspanjers

    sspanjers Bit poster

    Messages:
    1
    I also have the same issue. Looks great on the retina display, looks "better" than before (no huge icons and text, lol) on the secondary display, but everything is blurry. Almost too blurry to work with. It is better than re-starting every time you want to switch monitors though.
     
  7. ErikOlo

    ErikOlo Bit poster

    Messages:
    5
    Blurry display

    The problem is that Windows does not support different DPI on different monitors, so Parallels have to set the same DPI for the retina display and the external monitor.

    To make all elements and text look correct Parallels then uses double the resolution on external displays and scales it back down. This is generally the only good way to do this.

    The problem with this is that when the pixels are scaled down again if window elements are not aligned on 2 pixel boundaries you will get blurry text and lines. If you right click on a window heading you can select Move and use Ctrl+the arrow keys to move the window one pixel at at time to see the difference for correctly aligned text.

    Parallels might be able to fix the scaling to dynamically detect edges and align them on 2 pixel boundaries, but I'm not sure how feasible it would be to implement such an algorithm on the GPU.
     
  8. YanaYana

    YanaYana

    Messages:
    1,666
    Hello everyone! can you please go to the Help menu in PD and send the Problem Report. Please keep the report ID and post it here
     
  9. Gawied

    Gawied Junior Member

    Messages:
    14
    Problem reported - ID 18382481
     
  10. YanaYana

    YanaYana

    Messages:
    1,666
    Thank you - i have forwarded it to the development team.
     
  11. NoMoreBlueScreen

    NoMoreBlueScreen Bit poster

    Messages:
    1
    Just want to put in my experience, what I have found to work has manual steps but works. This assumes macbook and external are set to best for retina/display and using full screen mode(for parallels). When using on retina set enable full resolution and don't use parallels optimize for full resolution but set dpi in windows to 150% in control panel. When using external set dpi to 100% and disable the full resolution. This was part mentioned already but this should be automatic since the windows environment is in 1 resolution or the other.

    An extra thing I noticed is that when using parallels full screen on external monitor you can still use mac desktop on macbook screen, meaning running a full screen windows and mac environment(not another full screen app but windowed apps on the desktop). Maybe this is known already but I just found it out now.
     

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