How do I disable snapshot mode so I can compact my disk? I just upgraded and would like to compact the disk once so the base snapshot is as clean and tidy as possible.
Browse to Actions->Run Snapshot Manager and delete all snapshots. After that Compressor will work again.
Thanks for writing back. Tried that, no dice. Deleted snapshots, restarted Parallels.. Still not working.
Which kind of disk do you use? Is it plain on expanding? Which error message do you receive from Compressor?
"The virtual hard disk can not be compacted. This may be because the virtual machine has Undo Disks option enabled or the hard disk is used in snapshots." Undo disks are not enabled, and there are no snapshots in the snapshot manager. Snapshots.xml contains the following XML and the Snapshots/ folder that once contained the snapshot data was removed by Parallels when I deleted all snapshots: <?xml version="1.0" encoding="UTF-8"?> <ParallelsSavedStates xmlns:xsi="" vm_uuid="" xsi:noNamespaceSchemaLocation="" /> It is an Expanding disk and is the boot volume. A secondary volume compacted without any trouble. I tried compacting from both Parallels Tools and the Mac host tool.
Correct. HDD1: Expanding 30GB, boot drive. Single partition. HDD2: Expanding 30GB, user files. Single partition.
Please try disabling the second HDD in your VM's configuration editor. If the compacting starts this time, you will be able to re-enable that disk later.
Hi, the second HDD has been disabled and no longer appears in the configuration list. I took the additional step of removing the second HDD entry in the Configuration Editor but am still unable to compact the remaining disk.
More info: The behavior is unique to one disk image. I can create a new Expanding image and compact I can attach the secondary image mentioned above and compact I can remove and attach the first image mentioned above and it will fail I tried removing snapshots.xml altogether but it did not help. Is it possible that the image was not converted properly? I have an older, un-converted copy of the image I will try next.
I confirmed that my backup of the original image (from months ago) converted and can be compacted. It seems to be just the one image. The image works but can not be compacted and Parallels incorrectly reports that the problem has to do with snapshots or undo disks. Any more ideas? Now I'm more curious than anything else because it may mean that your migration utility has an oddball conversion problem. I'm happy to share the image with you but it's nearly 30GB.
Please open a support request with Parallels at http://www.parallels.com/support/request/ and send me the # into PM.
