Error 1720 during installation of Parallels Tools for Windows

Discussion in 'Installation and Configuration of Parallels Desktop' started by bernardoc, Oct 13, 2009.

  1. bernardoc

    bernardoc Bit poster

    Messages:
    1
    Mac Pro
    8GB RAM
    297GB HD (55GB free)
    Parallels Desktop 4.0
    Virtual machine: Windows XP Pro SP3, 4GB ram, 256MB video ram

    When Windows XP Pro SP3 Virtual machine starts, it tries to do an update install of Parallels Tools. The following is the error window that appears:

    Parallels Tools Installer Information
    Error 1720.There is a problem with this Windows
    Installer package. A script required for this install to
    complete could not be run. Contact your support
    personnel or package vendor. Custom action script
    error , : Line , Column ,

    After clicking OK to the window above, the following window appears:

    Parallels Tools Installation
    An error occurred while installing Parallels Tools.
    Click OK to restart your virtual machine, and then try to install Parallels Tools again.

    This is despite turning off Parallels Internet Security powered by Kaspersky for 15 minutes, prior to the installation. The only workaround to be able to continue is to use TASKMGR.EXE to End Task SETUP.EXE. Also, a manual installation of SETUP.EXE copied from pri-tools-win.iso in MAC\Library\Parallels\Tools has the same result.

    Does anyone have a suggestion how to fix this?
     
  2. caronh

    caronh Bit poster

    Messages:
    7
    If any problem occurs during windows installation program like engine failure then error 1720 prompt on the screen. This is very serious error, it can stop work on your PC. It also harm your windows documents but don't worry about 1720 error because the solution is available to fix windows error code 1720 . Only you have to complete scan with PC Repair Tool and it will fix error easily. you can also visit for more information about error code 1720 :
     
    Last edited: Aug 11, 2014

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