After upgrading to Parallels 9, my hard drive is listed as corrupt

I tried running the tool to check the disk, here's the response:


prl_disk_tool check --hdd "/Users/paulmccranie/Documents/Parallels/Windows 8 Final.pvm/Windows 8 Final-0.hdd"
Pauls-iMac:~ paulmccranie$ prl_disk_tool check --hdd "/Users/paulmccranie/Documents/Parallels/Windows 8 Final.pvm/Windows 8 Final-0.hdd"
objc[3481]: Class NSObject_PrlAdditionsStaticLibsWorkaround is implemented in both /Applications/Parallels Desktop.app/Contents/Frameworks/ParallelsVirtualizationSDK.framework/Versions/5/Libraries/libprl_sdk.5.dylib and /Applications/Parallels Desktop.app/Contents/MacOS/prl_disk_tool. One of the two will be used. Which one is undefined.
objc[3481]: Class NSString_QStringStaticLibsWorkaround is implemented in both /Applications/Parallels Desktop.app/Contents/Frameworks/ParallelsVirtualizationSDK.framework/Versions/5/Libraries/libprl_sdk.5.dylib and /Applications/Parallels Desktop.app/Contents/MacOS/prl_disk_tool. One of the two will be used. Which one is undefined.
objc[3481]: Class NSString_UUIDGeneratorStaticLibsWorkaround is implemented in both /Applications/Parallels Desktop.app/Contents/Frameworks/ParallelsVirtualizationSDK.framework/Versions/5/Libraries/libprl_sdk.5.dylib and /Applications/Parallels Desktop.app/Contents/MacOS/prl_disk_tool. One of the two will be used. Which one is undefined.
objc[3481]: Class NSTimer_BlockStaticLibsWorkaround is implemented in both /Applications/Parallels Desktop.app/Contents/Frameworks/ParallelsVirtualizationSDK.framework/Versions/5/Libraries/libprl_sdk.5.dylib and /Applications/Parallels Desktop.app/Contents/MacOS/prl_disk_tool. One of the two will be used. Which one is undefined.
Unable to open the disk image.


What's the next step for me getting back to work on this thing?

Cheers,

Paul

 

When I try to use the Configuration tool to edit the hard drive, I get almost the same thing:

objc[4036]: Class NSObject_PrlAdditionsStaticLibsWorkaround is implemented in both /Applications/Parallels Desktop.app/Contents/Frameworks/ParallelsVirtualizationSDK.framework/Versions/5/Libraries/libprl_sdk.5.dylib and /Applications/Parallels Desktop.app/Contents/MacOS//prl_disk_tool. One of the two will be used. Which one is undefined.
objc[4036]: Class NSString_QStringStaticLibsWorkaround is implemented in both /Applications/Parallels Desktop.app/Contents/Frameworks/ParallelsVirtualizationSDK.framework/Versions/5/Libraries/libprl_sdk.5.dylib and /Applications/Parallels Desktop.app/Contents/MacOS//prl_disk_tool. One of the two will be used. Which one is undefined.
objc[4036]: Class NSString_UUIDGeneratorStaticLibsWorkaround is implemented in both /Applications/Parallels Desktop.app/Contents/Frameworks/ParallelsVirtualizationSDK.framework/Versions/5/Libraries/libprl_sdk.5.dylib and /Applications/Parallels Desktop.app/Contents/MacOS//prl_disk_tool. One of the two will be used. Which one is undefined.
objc[4036]: Class NSTimer_BlockStaticLibsWorkaround is implemented in both /Applications/Parallels Desktop.app/Contents/Frameworks/ParallelsVirtualizationSDK.framework/Versions/5/Libraries/libprl_sdk.5.dylib and /Applications/Parallels Desktop.app/Contents/MacOS//prl_disk_tool. One of the two will be used. Which one is undefined.
Unable to open the disk image.

 

The problem with these warnings is known but it is semi-harmless.
For the disk, pls provide a problem report number, we will look into it to understand the situation (Help -> Report a Problem)

 

I did, report # 28371473

 

There are 2 different problems in the report. Original one is the following

09-05 08:47:22.780 F /LocalDevices:3104:3603/ [hdd::sata:0] Connecting device "/Users/paulmccranie/Documents/Parallels/Windows 8 Final.pvm/Windows 8 Final-0.hdd"
09-05 08:47:22.786 F /dimg:3104:3603/ Disk size is 108630900736. Path /Users/paulmccranie/Documents/Parallels/Windows 8 Final.pvm/Windows 8 Final-0.hdd/Windows 8 Final-0.hdd.0.{5fbaabe3-6958-40ff-92a7-860e329aab41}.hds
09-05 08:47:22.786 F /dimg:3104:3603/ Structured disk initialized with following parameters:
09-05 08:47:22.786 F /dimg:3104:3603/ Element size: 4
09-05 08:47:22.786 F /dimg:3104:3603/ Element granularity 1
09-05 08:47:22.786 F /dimg:3104:3603/ Block size 512
09-05 08:47:22.786 F /dimg:3104:3603/ BAT offset 64
09-05 08:47:22.786 F /dimg:3104:3603/ Data offset 2359296
09-05 08:47:22.786 F /dimg:3104:3603/ Prefix size 0
09-05 08:47:22.786 F /dimg:3104:3603/ Postfix size 0
09-05 08:47:22.786 F /dimg:3104:3603/ Footer size 0
09-05 08:47:22.786 F /dimg:3104:3603/ Image was incorrectly closed!!
09-05 08:47:22.786 F /dimg:3104:3603/ Processing image: /Users/paulmccranie/Documents/Parallels/Windows 8 Final.pvm/Windows 8 Final-0.hdd/Windows 8 Final-0.hdd.0.{5fbaabe3-6958-40ff-92a7-860e329aab41}.hds
09-05 08:47:22.786 F /dimg:3104:3603/ Creating map of all referenced blocks and duplicated blocks
09-05 08:47:22.885 F /dimg:3104:3603/ Search for unreferenced blocks
09-05 08:47:22.992 F /dimg:3104:3603/ Error: BAT is corrupted (corrupted blocks 414381, out of disk blocks 0, duplicated blocks 0). Please, check BAT consistency with FIX param
09-05 08:47:23.035 F /dimg:3104:3603/ Error at checking disk consistency
09-05 08:47:23.035 F /dimg:3104:3603/ Error 0x80022000 when opening the disk. Releasing image.
09-05 08:47:23.035 F /vdisk:3104:3603/ Can't open uid {5fbaabe3-6958-40ff-92a7-860e329aab41} name /Users/paulmccranie/Documents/Parallels/Windows 8 Final.pvm/Windows 8 Final-0.hdd/Windows 8 Final-0.hdd.0.{5fbaabe3-6958-40ff-92a7-860e329aab41}.hds Error 0x80022000
09-05 08:47:23.035 F /dimg:3104:3603/ Disk size is 108630900736. Path /Users/paulmccranie/Documents/Parallels/Windows 8 Final.pvm/Windows 8 Final-0.hdd/Windows 8 Final-0.hdd.0.{5fbaabe3-6958-40ff-92a7-860e329aab41}.hds
09-05 08:47:23.035 F /dimg:3104:3603/ Structured disk initialized with following parameters:
09-05 08:47:23.035 F /dimg:3104:3603/ Element size: 4
09-05 08:47:23.035 F /dimg:3104:3603/ Element granularity 1
09-05 08:47:23.035 F /dimg:3104:3603/ Block size 512
09-05 08:47:23.035 F /dimg:3104:3603/ BAT offset 64
09-05 08:47:23.035 F /dimg:3104:3603/ Data offset 2359296
09-05 08:47:23.035 F /dimg:3104:3603/ Prefix size 0
09-05 08:47:23.035 F /dimg:3104:3603/ Postfix size 0
09-05 08:47:23.035 F /dimg:3104:3603/ Footer size 0
09-05 08:47:23.035 F /dimg:3104:3603/ Image /Users/paulmccranie/Documents/Parallels/Windows 8 Final.pvm/Windows 8 Final-0.hdd/Windows 8 Final-0.hdd.0.{5fbaabe3-6958-40ff-92a7-860e329aab41}.hds was incorrectly closed, but is opened as readonly
09-05 08:47:23.035 F /dimg:3104:3603/ Disk size is 108630900736. Path /Users/paulmccranie/Documents/Parallels/Windows 8 Final.pvm/Windows 8 Final-0.hdd/Windows 8 Final-0.hdd.0.{5fbaabe3-6958-40ff-92a7-860e329aab41}.hds
09-05 08:47:23.035 F /dimg:3104:3603/ Structured disk initialized with following parameters:
09-05 08:47:23.035 F /dimg:3104:3603/ Element size: 4
09-05 08:47:23.035 F /dimg:3104:3603/ Element granularity 1
09-05 08:47:23.035 F /dimg:3104:3603/ Block size 512
09-05 08:47:23.035 F /dimg:3104:3603/ BAT offset 64
09-05 08:47:23.035 F /dimg:3104:3603/ Data offset 2359296
09-05 08:47:23.035 F /dimg:3104:3603/ Prefix size 0
09-05 08:47:23.035 F /dimg:3104:3603/ Postfix size 0
09-05 08:47:23.035 F /dimg:3104:3603/ Footer size 0
09-05 08:47:23.035 F /dimg:3104:3603/ Image was incorrectly closed!!
09-05 08:47:23.035 F /dimg:3104:3603/ Processing image: /Users/paulmccranie/Documents/Parallels/Windows 8 Final.pvm/Windows 8 Final-0.hdd/Windows 8 Final-0.hdd.0.{5fbaabe3-6958-40ff-92a7-860e329aab41}.hds
09-05 08:47:23.035 F /dimg:3104:3603/ Creating map of all referenced blocks and duplicated blocks
09-05 08:47:23.125 F /dimg:3104:3603/ Search for unreferenced blocks
09-05 08:47:23.230 F /dimg:3104:3603/ Error: BAT is corrupted (corrupted blocks 414381, out of disk blocks 0, duplicated blocks 0). Please, check BAT consistency with FIX param
09-05 08:47:23.272 F /dimg:3104:3603/ Error at checking disk consistency
09-05 08:47:23.272 F /dimg:3104:3603/ Error 0x80021047 when opening the disk. Releasing image.
09-05 08:47:23.272 F /vdisk:3104:3603/ OpenDisk() returned error 0x80022000
09-05 08:47:23.272 F /LocalDevices:3104:3603/ [CSataHdd] Can't open requested image [0x80022000].
09-05 08:47:23.273 F /LocalDevices:3104:3603/ [hdd::sata:0] device was

It looks like you have the very first block inside data image shifted or not aligned. But may be we have a bug in the checking code but we can check this. I'll ask support to provide you correct tool as I can't send the binary through the forum. You should run
prl_disk_check -vv /Users/paulmccranie/Documents/Parallels/Windows 8 Final.pvm/Windows 8 Final-0.hdd/Windows 8 Final-0.hdd.0.{5fbaabe3-6958-40ff-92a7-860e329aab41}.hds
or you can copy me through support or here first 2359296 bytes of the above mentioned image.

The second problem (missed image) is more important. It looks like you have some process running and still keeping the reference to the disk that's why it is not closed. This could be some process running in the background started by Parallels Desktop. I think that you'd better reboot your host and try to start VM again. You should face your original problem. The way of dealing with it is described above.

 

Same here

I upgraded to Parallels 9 few days ago and now my VM hard disk as being corrupt.


My report ID number is 29089359.

 

I am experiencing the same issue -- upgraded to Parallels 9 and suddenly (while using my Windows 8 VM) my Mac froze all applications and a message appeared instructing me to power off the machine. No other options were available, and no explanation was provided. I power cycled the Mac, and then the same VM hard disk corruption error described above appeared.

I followed the instructions found at http://kb.parallels.com/en/113241, but the operation progress stayed at 0%. After half an hour, I aborted the Terminal process and attempted to run it again, but Terminal reported that the volume could not be found. I then rebooted the Mac again, relaunched Parallels, and the issue remained. Again, the operation progress stayed at 0%

I fear that my VM is permenantly corrupt. Reinstalling Windows 8 and all my applications will be a huge hassle, but my real fear is that the issue will recur. Help! I submitted two issues, 13736395 and 13737031.