Mouse Click Position Off Under Mavericks

Discussion in 'Windows Virtual Machine' started by Jim Spencer, Oct 15, 2013.

  1. Jim Spencer

    Jim Spencer Bit poster

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    Since updating to Mavericks (GM Seed), PD9 does not track the correct position of the mouse click when Windows is running in coherence mode. The mouse movement appears to track properly but when you click, it thinks you are clicking about 50 - 100 pixels to the South West of when you think you click. It makes running in coherence impossible. I verified this problem with both Windows XP and Windows 7.

    Does anyone have a fix for this?

    Thanks!
     
  2. sergk

    sergk Parallels Developers

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    520
    Hello, Jim
    Could you please generate Problem Report, send it and post it's ID here?
     
  3. Jim Spencer

    Jim Spencer Bit poster

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    Problem Report ID: 29874967
     
  4. JohnCox

    JohnCox Bit poster

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    Experiencing the same issue.
     
  5. strells

    strells Product Expert

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    I don't know if this is related, but this is happening for me on my external display with Coherance. My guess is because the Mac OS X menu bar is now displayed on both the internal and external monitors. If I fullscreen Remote Desktop on the external display (which I do a lot), the Windows taskbar is down below the bottom of the screen.
     
  6. JohnCox

    JohnCox Bit poster

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    I tried it with the menu bar both on and off for external monitors and experienced the same issue.

    I run three external monitors - 1 with the display port and 2 with USB to DVI adapters running DisplayLink software. I tried it without the DisplayLink monitors and had the same issue.

    I have not tried it with a single monitor yet.
     
  7. couchTomato

    couchTomato Bit poster

    Messages:
    3
    Same issue here - using P9 with Mavericks, the hotspot on my mouse is off by quite a bit when using the Windows version of Remote Desktop on my external monitor. I have to fight to get the Remote Desktop window on my main screen in order to have the mouse sync up again. Working on a server is so much more nerve-wracking when you don't know what you're clicking on!

    Edit - reinstalling Parallels tools helped for about a day, then the issue returned.
     
  8. sergk

    sergk Parallels Developers

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    520
    couchTomato,
    Do you connect FROM your Windows virtual machine or TO your virtual machine?
     
  9. couchTomato

    couchTomato Bit poster

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    I am using my Parallels virtual windows machine to connect via Remote Desktop to a Windows server.
     
  10. sergk

    sergk Parallels Developers

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    520
    couchTomato, thanks!
    could you generate problem Report and post it's ID here? We'll investigate this issue.
     
  11. couchTomato

    couchTomato Bit poster

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    3
    Problem Report ID 30412973 - thanks!
     
  12. JohnCox

    JohnCox Bit poster

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    Problem no longer occurring under PD9 build 9.0.24172.
     

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